Marlette Muro

• I work as a teacher at Innovative Services. Working with families and students is an element of this job. In order to improve the future and home lives of parents and students, I assist with education and one-on-one counseling. Every family has a unique story since they come from a variety of backgrounds. I work with children between the ages of one and five, assisting them with social and emotional development, early reading, scientific and general knowledge, motor skills, early numeracy, and the creative arts.
• Ensured compliance with state licensing standards for child care programs.
• Maintained child care and safety until released to parent or guardian.
• Discussed policies and procedures of child care center with parents.
• Assisted with the development of individual child care plans for each child.
• Ensured compliance with state laws governing child care centers.
• Maintained records of attendance, progress reports, incident reports, and other documents related to child care services.
• Develop positive relationships with family members to ensure the safety of the child while in my care.
• Provided emotional support, guidance and care to all nursery children.

• Every day, I worked one-on-one with many clients, performing acrylic nails, manicures, and pedicures. I also had fun talking to each client, developing wonderful relationships with them. Keeping up the front desk, assisting with appointment scheduling, greeting guests, answering calls, guiding them to the right person or department, and meeting any customer needs. Organizing administrative tasks, keeping track of calendars, processing payments, operating a cash register, and solving problems. Everyone benefits enormously from professionalism.
• Provided manicures and pedicures utilizing high-quality products and techniques.
• Educated clients on nail care and maintenance practices for optimal health.
• Managed appointment scheduling to optimize service efficiency and customer satisfaction.
• Performed administrative duties such as scheduling appointments and taking payments from customers.
• Followed health regulations regarding sanitation practices throughout the salon.
• Cleaned and sterilized tools and work areas between customers.
• Completed daily customer appointments and updated master schedule.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.

A full-time child care worker needs someone who is trustworthy, dependable, and on time, all of which I excel at. I conducted a preliminary meet-and-greet and completed a background check. This work also includes building a relationship of trust, creating a bond with the child, and assisting them in feeling secure and safe. In addition to making sure the child was safe at home, I also helped with homework and meal preparation, escorted the child to and from school, and monitored the child's early health and emotional needs.

• Maintained cleanliness and organization in play areas and learning spaces.
• Assisted children with personal care tasks, fostering independence and hygiene.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Enforced rules to teach good manners and maintain safe environment.
• Communicated effectively with parents about children's progress and concerns.

For almost six months, I volunteered in an assisted living facility. Personal hygiene, keeping a clean and safe atmosphere, changing linens, cleaning the patient area, and following infection control procedures are all part of this role. Including helping with meals, conversing, and providing a consoling presence. Lending a hand when required.

• Assisted residents with daily living activities and personal care tasks.
• Maintained cleanliness and organization of resident living areas and equipment.
• Provided emotional support and companionship to enhance resident well-being.
• Answered patient call lights promptly and responded to requests appropriately.

My responsibilities at this employment included cash register work, food preparation, customer service, meeting and greeting customers, taking and serving orders, keeping the workplace tidy and pleasant, managing complaints, and menu knowledge.

• Provided excellent customer service to enhance dining experiences.
• Prepared food items following safety and hygiene standards.
• Collaborated with team members to enhance customer service experience.
• Accepted cash and credit card payments, issued receipts and provided change.
• Assisted in training new servers on restaurant protocols.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Resolved customer complaints in a professional manner.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.