Marlevy Rosas
Gaithersburg
Summary
Detail-oriented professional with over three years of experience in banking, financial transactions, and maintaining accurate operational records. Supported by an educational background in accounting and hands-on experience managing business operations, bringing a strong blend of numerical proficiency, organization, and practical problem-solving. Well-versed in reconciliation, customer service, compliance, and workflow coordination. Equipped with transferable skills—accuracy, analytical thinking, and reliability—well suited for supporting administrative and accounting functions within a property management or real estate development environment
Overview
16
16
years of professional experience
Work History
Teller
Wells Fargo Bank
Gaithersburg
03.2024 - Current
- Approved teller transactions, including large withdrawals, deposits, and exceptions.
- Handled complex transactions such as official checks, account updates, and cash advances.
- Balanced cash drawers and vault daily and monitored cash levels.
- Resolved escalated customer issues and supported digital banking needs.
- Helped train new tellers and reinforced branch procedures.
- Ensured compliance with security, cash-handling, and audit controls.
- Processed night drops, ATM settlements, and other back-office tasks.
- Supported branch opening/closing procedures and dual-control activities.
Teller
PNC Bank
Fort Lauderdale
03.2022 - 07.2023
- Processed deposits, withdrawals, loan payments, and check cashing accurately.
- Verified IDs and account details to prevent fraud and ensure compliance.
- Guided customers through online banking, mobile deposits, and ATM use.
- Performed lobby engagement to direct customers and improve service flow.
- Balanced cash drawer daily and documented discrepancies.
- Assisted customers with account inquiries and transaction research.
Sales Associate
TJ Max
Fort Lauderdale
09.2017 - 12.2018
- Assisted customers as a cashier and supported sales floor organization.
- Managed the Jewelry Department and secured high-value merchandise.
- Processed jewelry sales and maintained clean, appealing displays.
- Promoted store credit cards and met daily/weekly goals.
- Handled returns, exchanges, and customer inquiries.
- Helped process new merchandise and supported store opening/closing tasks.
Manager
IL Baci Ice Cream Shop
Maracaibo
01.2013 - 06.2015
- Created and adjusted weekly employee schedules.
- Hired, trained, and supervised staff to maintain service quality.
- Oversaw daily store operations, cash handling, and opening/closing duties.
- Managed inventory, supply orders, and vendor communication.
- Handled invoices, bookkeeping, and daily sales reconciliation.
- Developed promotions and community partnerships to increase traffic.
- Resolved customer concerns to ensure a positive experience.
Administrator Assistant
Coveinca Asphalt
San Francisco
12.2010 - 01.2013
- Prepared payroll by calculating hours, overtime, and deductions.
- Processed customer payments and handled billing for material orders.
- Managed invoicing, payment tracking, and account reconciliation.
- Coordinated schedules for plant and yard employees.
- Served as point of contact for customers, drivers, and vendors.
- Entered load tickets and verified tonnage, pricing, and documentation.
- Performed filing, data entry, report preparation, and general office tasks.
- Maintained supplies and coordinated maintenance needs.
Ticket/Gate Agent
Venezolana Airline
Maracaibo
09.2009 - 12.2010
- Processed ticket sales, reservations, and customer check-ins.
- Verified travel documents, assigned seats, and checked baggage.
- Assisted passengers with delays, rebookings, and travel concerns.
- Managed boarding procedures, announcements, and flight updates.
- Coordinated with crews and ground staff to support on-time departures.
- Handled oversized baggage, lost luggage reports, and special assistance requests.
Education
Bachelors of Public Accounting -
Universidad Rafael Belloso Chacin
Maracaibo, Venezuela07.2011
Skills
- Bilingual proficiency
- Microsoft Office expertise
- Cash handling and transactions
- Accounting support
- Customer service excellence
- Attention to detail
- Organizational skills
- Time management
- Problem-solving abilities
- Mathematical and analytical skills
- Team collaboration
- Adaptability
References
- Keiry Rivera, Assistant Manager, Wells Fargo, 607 N Federick Ave., Gaithersburg, MD, 20879, (240) 751-5985, Keiry.Rivera@wellsfargo.com
- Delena Montaque, Teller Lead, PNC Bank, 2300 N Federal Hwy, Pompano Beach, FL, 33062, (954) 785-6884, delenamontaque@pnc.com
- Rosalie Induisi, Manager, TJ Max, 3120 N Federal Hwy, Fort Lauderdale, FL, 33306, (954) 378-0275, Rosalieg1maxx@yahoo.com
- Levy Urdaneta, President, Urb Altos Del Sol Amada II Etapa, Marcaibo, Venezuela, 0414 037 2062, Lurdaneta63@gmail.com
- Hector Vasquez, President, Via La Canada, San Francisco, Venezuela, (786) 553-1418, Hectorvasquez38@hotmail.com
- Marjorie Mora, Supervisor, Aereopuerto De Maracaibo, Maracaibo, Venezuela, (954) 707-8566, Marjomora@hotmail.com
Timeline
Teller
Wells Fargo Bank
03.2024 - Current
Teller
PNC Bank
03.2022 - 07.2023
Sales Associate
TJ Max
09.2017 - 12.2018
Manager
IL Baci Ice Cream Shop
01.2013 - 06.2015
Administrator Assistant
Coveinca Asphalt
12.2010 - 01.2013
Ticket/Gate Agent
Venezolana Airline
09.2009 - 12.2010
Bachelors of Public Accounting -
Universidad Rafael Belloso Chacin