Marley Aguilar
Los Angeles,CA
Summary
Motivated employee with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Starbucks Barista
STARBUCKS COFFEE COMPANY
2023.08 - Current
- Provide the Starbucks Experience to all guests
- Create customer connections to ensure long-term sales
- Implement inventory health checks
- Build beverages to the Starbucks standard
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Listened to customer desires and needs to recommend optimal products.
- Addressed and resolved customer concerns.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Ordered, received and stocked supplies and retail products.
- Designed and printed menus, recipes and promotions and offers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Weighed, ground and packed coffee per customer orders.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Cleaned and sanitized work areas, utensils and equipment.
- Educated customers on beverage menu items and provided samples of daily brews.
- Maintained highest standards of conduct and service to support company reputation.
Education
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA05.2024
Skills
- Strong work ethic
- Administrative support
- Planning and coordination
- Customer service
- Organization
- Communication
- Problem resolution
- Safe food handling practices
- Strong leadership capability
- Calm under pressure
- Active listener
- Multitasking
- Microsoft
- Bilingual
Timeline
Starbucks Barista
STARBUCKS COFFEE COMPANY
2023.08 - Current
Bachelor of Arts - Psychology
California State University - Dominguez Hills
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