Marley Couch
Bremerton,WA
Summary
Proven multitasker and reliable team player, adept in facility operations and staff training, honed at Navy Morale Welfare and Recreation (MWR). Demonstrated ability to enhance community engagement and streamline service delivery, ensuring safety and satisfaction. Excels in problem-solving and CPR-certified, showcasing a commitment to excellence and efficiency in fast-paced environments. Approached each day and unique challenges with enthusiasm, patience, and humor. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Gym Recreation Assistant
Navy Morale Welfare and Recreation (MWR)
09.2023 - Current
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Assisted in organizing special events, resulting in increased community engagement.
- Trained new staff members on department policies and procedures, promoting consistency across the team.
Cook/Waitress
Pizza Planet Cristina Medina
03.2022 - 07.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Busser/Waitress
Stan Thomas Buffalo Cafe
06.2020 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Took orders from customers, delivered food, and checked to make sure they had everything
- Assisted customers with carry-out service.
- Used cash registers and credit card machines to cash out customers.
Hostess
Stan Thomas Rock Creek Restaurant
06.2020 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Buhl High School
Buhl, ID03.2023
Skills
- Strong teamwork
- CPR Certified
- Flexibility
- Problem-Solving
- Reliability
- Facility Operations
- Staff Training
- Scheduling Events and Programs
- Multitasking Abilities
Timeline
Gym Recreation Assistant
Navy Morale Welfare and Recreation (MWR)
09.2023 - Current
Cook/Waitress
Pizza Planet Cristina Medina
03.2022 - 07.2023
Busser/Waitress
Stan Thomas Buffalo Cafe
06.2020 - 05.2023
Hostess
Stan Thomas Rock Creek Restaurant
06.2020 - 04.2022
High School Diploma -
Buhl High School
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