Marley Hall
Keosauqua,IA
Summary
Proven skills in developing and implementing programs to boost community outreach and strengthen service utilization. Effective at training staff, organizing workflows and handling simultaneous tasks. Familiar with leading team members, extensive customer service, and team building.
Overview
5
5
years of professional experience
Work History
Engineering and Survey Technician
French-Reneker Associates, Inc.
04.2024 - Current
- Provided timely reports to clients, maintaining excellent communication throughout the project duration.
- Increased efficiency in data collection by utilizing advanced survey equipment and software.
- Demonstrated adaptability by quickly learning new software programs and adapting to evolving industry standards within the profession efficiently.
- Collaborated effectively with multidisciplinary teams for seamless project execution.
- Cultivated strong relationships with clients by being attentive to their needs and addressing concerns promptly.
Hotel Duty Manager
Hotel Manning
03.2019 - Current
- Reduced guest complaints by ensuring strict adherence to hotel policies and procedures.
- Handled emergency situations calmly and professionally, prioritizing guest safety at all times.
- Maintained high standards of cleanliness throughout the property, conducting regular inspections to ensure compliance with health and safety regulations.
- Managed guest reservations accurately, optimizing room allocation to maximize revenue opportunities.
- Ensured seamless event coordination for conferences, meetings, and weddings by working closely with event planners.
Guidance Counselor Assistant
Van Buren Community School District
08.2021 - 05.2023
- Evaluated program effectiveness by gathering data on student outcomes, adjusting strategies as needed to promote continuous improvement.
- Enhanced student self-awareness by administering aptitude tests and facilitating discussions on personal strengths and areas for growth.
- Maintained accurate records of student progress and counseling sessions, adhering to confidentiality guidelines while enabling effective collaboration among staff members.
- Organized career exploration events, exposing students to diverse professional opportunities and inspiring future goals.
- Supported college-bound students with application processes, strengthening their chances of acceptance into desired institutions.
Education
Bachelor of Science - Therapeutic Recreation
Western Illinois University
Macomb, IL12.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Team player attitude
- Leadership Qualities
- Event Setup and Breakdown
- Customer Service Management
- Hospitality background
- Strong Work Ethic
- Reliability
Accomplishments
Experienced the process of being recruited by a multitude of athletic programs. Obtained a full ride athletic scholarship to a Division I University. Used this opportunity to gain leadership skills, learn about accountability, and see first-hand what it takes to persevere through difficult physical and mental challenges.
Timeline
Engineering and Survey Technician
French-Reneker Associates, Inc.
04.2024 - Current
Guidance Counselor Assistant
Van Buren Community School District
08.2021 - 05.2023
Hotel Duty Manager
Hotel Manning
03.2019 - Current
Bachelor of Science - Therapeutic Recreation
Western Illinois University
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