Marley Mathews
Charlotte,NC
Summary
Driven Lot Associate with proven expertise in heavy lifting and exceptional teamwork, honed at Walmart Super Center and Harris Teeter Grocery Store. Excelled in enhancing customer satisfaction through efficient lot monitoring and cart collection, ensuring operational excellence. Demonstrated reliability and technical aptitude, significantly improving store entrance management and merchandise handling.
Overview
3
3
years of professional experience
Work History
Lot Associate
Walmart Super Center
8180 South Boulevard Charlotte, NC 28273
05.2023 - 07.2024
- Assist customers with the loading of their vehicles and also monitoring and maintain the entrance of the store.
Lot Associate
Harris Teeter Grocery Store
2717 South Boulevard Charlotte, NC 28209
11.2021 - 04.2023
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Conducted daily inspections of shopping carts, addressing any necessary repairs or replacements.
- Maintained proper number of shopping carts in entrance of storefront.
- Aided customers in locating their vehicles, offering additional support when needed for heavy items or accessibility concerns.
- Served as a key point of contact for both employees and customers within the store''s outdoor spaces, ensuring satisfaction and efficient operations.
- Responded to customer requests efficiently and with knowledgeable assistance.
Education
Marketing, Job Placement Courses
Garinger High School
1100 Eastway Drive Charlotte, NC 28205Skills
- Heavy Lifting
- Cart Collection
- Warehouse Operations
- Technical aptitude
- Loading and unloading
- Store Cleaning
- Lot monitoring
- Teamwork and Collaboration
- Reliability
- Team Collaboration
- Team building
Timeline
Lot Associate
Walmart Super Center
05.2023 - 07.2024
Lot Associate
Harris Teeter Grocery Store
11.2021 - 04.2023
Marketing, Job Placement Courses
Garinger High School