Marley McIntosh
Chandler,AZ
Summary
Proven leader and digital marketing expert, adept at driving customer satisfaction and optimizing campaigns. Skilled in multitasking and leadership, I excel in fast-paced environments, achieving a significant increase in campaign performance by leveraging customer service excellence and time management.
Overview
6
6
years of professional experience
Work History
Social Media and Events Coordinator
Rancher Hat Bar
06.2024 - Current
- Produce and edit engaging content that caters to specific target audiences.
- Manage a team of interns while assuring deadlines are always met.
- Continuously collaborating with various companies and brands.
- Work well in a close team setting, providing support and trouble-shooting.
- Creating new ways to grow and promote the brand.
- Research markets in order to project future promotional events.
Store Lead
Black Rock Coffee Bar
09.2021 - 06.2024
- Assist customers with optimal service and attention
- Assign tasks and roles to current employees
- Log and analyze sales from previous periods
- Handle money and inventory orders for the store
- Attend meetings to better reach the company's goals
- Conduct interviews and training for potential candidates
- Create weekly schedules for all employees
Marketing Coordinator
Bianchi&Brandt
03.2021 - 10.2021
- Research market trends and report to higher management of any changes needed
- Set key performance indicators for all campaigns and measured the performance against the KPIs
- Create, maintain, and manage social media calendar
- Self managed projects from initial conception to completion
- Balanced multiple projects at a time in a timely manner
Account Manager
Mazama Media
06.2019 - 10.2020
- Worked closely with clients and several departments in order to execute the perfect campaign
- Handled large budgets while allocating budgeted funds out to the appropriate platform
- Sent monthly Google Data Studio reports to clients
- Communicated with the design team in order to produce the optimal end result
- Collected and analyzed weekly KPIs in order to optimize campaigns
- Measured and evaluated customer satisfaction to identify areas in need of improvement
- Created tailored content and campaigns to fit the clients' needs and goals.
Creative Intern
Go Ducks
08.2018 - 06.2019
- Handled all delegated tasks, including photography, video and graphic design
- Attended University of Oregon sporting events, capturing footage of the overall fan experience
- Created and edited video content for social media
- Collaborated daily with other interns in order to produce the highest quality content in the most efficient timeframe
Education
Bachelor of Science - Advertising
University of Oregon
Eugene, OR06-2019
Biology
Northern Arizona University
Flagstaff, AZ06-2016
Skills
- Customer Service
- Leadership
- Time Management
- Multitasker
- Digital Marketing
- Content Creation
- Event Planning
Timeline
Social Media and Events Coordinator
Rancher Hat Bar
06.2024 - Current
Store Lead
Black Rock Coffee Bar
09.2021 - 06.2024
Marketing Coordinator
Bianchi&Brandt
03.2021 - 10.2021
Account Manager
Mazama Media
06.2019 - 10.2020
Creative Intern
Go Ducks
08.2018 - 06.2019
Bachelor of Science - Advertising
University of Oregon
Biology
Northern Arizona University
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