Summary
Overview
Work History
Skills
Timeline
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Marley Peters

Salt Lake City,UT

Summary

Highly skilled Client Advisor with a strong background in client relationship management and strategic selling. Demonstrated ability to foster relationships, build trust with clients, and provide tailored advice to meet individual needs. Adept at identifying opportunities for growth and making impactful contributions towards business objectives. Strong interpersonal skills, exceptional problem-solving abilities, and commitment to providing top-notch client service remain constant strengths.

Overview

3
3
years of professional experience

Work History

Expert Client Advisor

Norstrom
Murray, Utah
10.2024 - 05.2025
  • Maintained current knowledge of company products and services to deliver accurate information to customers.
  • Provided exceptional customer service, addressing client needs promptly and efficiently.
  • Collaborated with departments to ensure seamless customer experiences across all channels.
  • Assisted customers with product selection based on budget and specific requirements.

Bartender

STK
Salt Lake City, Utah
12.2023 - 04.2024
  • Processed payments efficiently using POS system while ensuring accuracy.
  • Resolved customer complaints professionally to enhance service quality.
  • Maintained safety protocols when handling sharp tools and hazardous chemicals.
  • Participated in weekly team meetings to align with management's goals and objectives.

Fraud and Risk Analyst

Bank of America
Salt Lake City, Utah
11.2021 - 01.2023
  • Developed comprehensive documentation for processes related to investigating suspected fraud.
  • Monitored system logs for anomalies indicating unauthorized access attempts.
  • Analyzed data from credit card companies, banks, and payment processors for suspicious activity.
  • Participated in training sessions on best practices for fraud detection and prevention.

Skills

  • Customer service and support
  • Data analysis
  • Conflict resolution
  • Sales assistance
  • Strategic thinking
  • Financial services expertise
  • Effective communication
  • Multitasking skills
  • Remote office capability
  • Organizational skills
  • Team collaboration

Timeline

Expert Client Advisor

Norstrom
10.2024 - 05.2025

Bartender

STK
12.2023 - 04.2024

Fraud and Risk Analyst

Bank of America
11.2021 - 01.2023

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Marley Peters