Summary
Overview
Work History
Education
Skills
Timeline
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Marley-Rae Tasker

Pittsburgh,PA

Summary

Attentive individual passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Overview

11
11
years of professional experience

Work History

Patient Care Technician

Allegheny Health Network
04.2022 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.

Medical Support Assistant

Department Of Veterans Affairs Medical Center
06.2023 - 09.2023
  • Answered telephone calls, recording accurate messages and relaying to designated staff
  • Scheduled appointments for patients via phone and in person
  • Contacted pharmacies to submit and refill patients prescriptions
  • Performed front desk duties, including greeting patients, and ordering supplies
  • Verified appointments with patients, preparing charts, pre-admission and consent forms

Direct Support Professional

The Arc Of Butler
07.2021 - 04.2022
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Helped diagnose patients and deliver treatments with medication administration and specimen collection.
  • Assisted disabled clients to support independence and well-being.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Maintained clean, safe and well-organized patient environment.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.

Fulfillment Team Member

Target
11.2017 - 07.2021
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Picked and packed order items.

Behavioral Health Technician

George Junior Republic
02.2020 - 09.2020
  • Facilitated on-site activities, support groups and outings for clients.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Prepared and submitted daily Activities of Daily Living reports to management.
  • Taught clients how to complete basic household chores and prepare food.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.

Residential Aide

Ellen O'Brien Gaiser Center
02.2019 - 02.2020
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Shift Supervisor

Starbucks
01.2017 - 11.2017
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures and balanced tills.
  • Regulated pricing, inventory count and supply during shift hours.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

Assistant Manager

Rue 21
03.2016 - 01.2017
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.

Key Holder

Hot Topic
07.2013 - 01.2016
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.

Education

High School Diploma -

Slippery Rock Area High School
Slippery Rock, PA
06.2015

Skills

  • Bedside Care
  • First Aid Certification
  • Client Records Management
  • CPR Certification
  • Emergency Response
  • Staff Management

Timeline

Medical Support Assistant

Department Of Veterans Affairs Medical Center
06.2023 - 09.2023

Patient Care Technician

Allegheny Health Network
04.2022 - Current

Direct Support Professional

The Arc Of Butler
07.2021 - 04.2022

Behavioral Health Technician

George Junior Republic
02.2020 - 09.2020

Residential Aide

Ellen O'Brien Gaiser Center
02.2019 - 02.2020

Fulfillment Team Member

Target
11.2017 - 07.2021

Shift Supervisor

Starbucks
01.2017 - 11.2017

Assistant Manager

Rue 21
03.2016 - 01.2017

Key Holder

Hot Topic
07.2013 - 01.2016

High School Diploma -

Slippery Rock Area High School
Marley-Rae Tasker