Marley Runk
Summary
Hardworking and passionate creative with strong organizational and interpersonal skills. Diverse background of experience and training lending to a well rounded, adaptable, unique point of view to tackle all situations with creative solutions.
Overview
6
6
years of professional experience
Work History
Freelance Videographer/Editor
Self Employed
03.2023 - Current
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used Adobe Premiere Pro to edit footage in an artistic manner.
- Developed creative approaches to video production to create unique and engaging content.
- Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
- Managed all aspects of pre-production, including location scouting, script development, and budgeting for optimal results.
Patron Associate, Data Management
Cincinnati Opera
08.2021 - 08.2022
- Cultivated and merged data from several different sources into a single, streamlined database system.
- Managed and implemented several data projects at a time.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Provided support to both development and ticketing teams and served as a liaison between them as needed.
- Trained new staff in customer engagement techniques and ticketing software.
- Received and processed all gift entries ranging from private donors to federal grants into database.
- Preserved and strengthened positive relationships with both small and large scale donors.
Patron Services Associate
Cincinnati Playhouse in the Park
09.2021 - 08.2022
- Cultivated positive relationships with patrons by providing helpful information regarding upcoming events, venue policies, and general inquiries.
- Increased repeat patronage by creating a welcoming atmosphere at the box office through friendly interactions and prompt problem resolution.
- Streamlined the ticket purchasing process by accurately using point-of-sale systems and maintaining up-to-date knowledge on current promotions and discounts.
- Collaborated within the department to develop and implement best practices for all patron touch
points. - Ensured consistent messaging, data tracking and reporting of patron transactions within the
departments using Tessitura software.
Social Media Manager
CSS Publishing
02.2021 - 03.2023
- Built social media platforms from the ground up.
- Implemented strategies and new techniques to reach existing audience and expand outreach.
- Communicated directly with executives to ensure consistency in voice & content across all platforms.
Employee Support Specialist
Health Carousel
03.2021 - 08.2021
- Oversee the onboarding, customer service and weekly time collection/processing for HCP’s working on assigned accounts.
- Send and attain appropriate forms and documentation for employment.
- Work closely with payroll to ensure all providers are paid and payroll is accurate for assigned accounts.
- Prepare and send new hire packets complete with timekeeping, key contacts, ADP registration and insurance enrollment information.
- Communicate quickly and efficiently with assigned nurses and all teams across the company, often involving confidential information.
Assistant Stage Manager
Breaking & Entering Theatre Co.
02.2021 - 04.2021
- Effectively communicated with entire team from producers, to creative team, to actors.
- Prepared and distributed paperwork to optimize efficiency and unity of vision.
- Collected and organized confidential information and up-kept files/records.
- Coordinated and facilitated virtual meetings, created and distributed meeting notes to entire team.
Office Assistant
Otterbein University Theatre & Dance
08.2019 - 12.2020
- Managed and consistently updated various digital databases for department.
- Undertook donation receipts and engaged with donors on a regular basis.
- Received and screened high volume of internal and external communications.
- Supported office document needs, including scanning documents and routing business correspondence.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Social Media Intern
Pitch Her Productions
01.2019 - 05.2020
- Researched film industry, nonprofits, social media marketing, and anything else as needed.
- Expanded audience and increased engagement across several different media platforms.
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
- Constructed editorial calendars to manage content and plan specific and timely marketing campaigns based on event dates.
- Monitored, routed and replied to social comments and inquiries.
Artistic Associate
Otterbein Summer Theatre
09.2018 - 05.2019
- Collaborated with Artistic Director of Otterbein Summer Theatre by reading and analyzing plays, assisting in season selection, organizing auditions, and casting the season.
- Predicted patron needs and wants for the season.
Student Auditions Coordinator
Otterbein University Dept of Theatre and Dance
07.2019 - 12.2020
- Coordinated logistics and scheduling for directing/production teams, and auditionees.
- Fielded emails regarding auditions, including inquiries, schedule changes, cancellations, etc.
- Prepared and distributed audition materials and other paperwork such as callback and cast lists.
- Oversaw and lead physical and remote auditions.
Education
Certification in Filmmaking -
Visual Metaphor Academy
08.2023
Bachelor of Arts - Theatre (Directing)
Otterbein University
12.2020
Skills
- Customer service
- Microsoft Office Suite
- Video production and editing
- Adobe Premiere Pro
- Content Creation
- Tessitura, Wintix, ShowTix4U, BookTix Live ticketing softwares
- Communication skills
- Time management
- Flexibility
- Empathy
- Leadership
- Detail oriented
- Interpersonal skills
- Team collaboration
- Multitasking
- Problem resolution
- Basic French
Timeline
Freelance Videographer/Editor
Self Employed
03.2023 - Current
Patron Services Associate
Cincinnati Playhouse in the Park
09.2021 - 08.2022
Patron Associate, Data Management
Cincinnati Opera
08.2021 - 08.2022
Employee Support Specialist
Health Carousel
03.2021 - 08.2021
Social Media Manager
CSS Publishing
02.2021 - 03.2023
Assistant Stage Manager
Breaking & Entering Theatre Co.
02.2021 - 04.2021
Office Assistant
Otterbein University Theatre & Dance
08.2019 - 12.2020
Student Auditions Coordinator
Otterbein University Dept of Theatre and Dance
07.2019 - 12.2020
Social Media Intern
Pitch Her Productions
01.2019 - 05.2020
Artistic Associate
Otterbein Summer Theatre
09.2018 - 05.2019
Certification in Filmmaking -
Visual Metaphor Academy
Bachelor of Arts - Theatre (Directing)
Otterbein University