Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marley Sims

North Las Vegas,NV

Summary

Front desk agent with a strong work ethic who excels at handling calls, reservations, and client inquiries. Professional and poised, with a complete dedication to guest happiness. Experienced in reducing customer dissatisfaction through timely service and tactful communication.

Overview

3
3
years of professional experience

Work History

Front Desk Manager

Las Vegas Premier Paintball
11.2022 - 05.2023

Maintaining the furniture and materials at the front desk. Taking care of contracts, documents, and budgets. Overseeing employees and all front desk tasks, such as reservations, appointments, phone calls, and emails. Responsible for directing as necessary, meeting and receiving visitors, receiving and delivering all mail and packages, both incoming and outgoing.

Front Desk Associate

Massage Envy
01.2022 - 05.2022

Educate clients on the advantages of routine stretching, skin care, and massage. Create connections with members and visitors to expand and keep your clientele. Provide customers with retail goods that will strengthen, expand, and further the positive effects of the services they receive.

Office Administrator

Xtreme Realty
06.2021 - 01.2022

Maintains office services by planning office operations and procedures, creating file systems, handling mail, preparing payroll, arranging office operations and procedures, and allocating and supervising clerical tasks.

Seasonal Associate

Aeropostale
11.2020 - 02.2021
  • Drives sales through customer engagement, suggestive selling, and knowledge exchange of the products. Welcomes customers with a friendly greeting and reception. Answers the inquiries of the customers. Directs customers to racks and counters by escorting them there.

Crew Member

Dunkin Donuts
08.2020 - 02.2021
  • Responsible for carrying out different activities, including serving guests, performing simple meal preparation, and maintaining a clean eating area. Helping customers at the register, telling them of current specials, cooking food responsibly and safely, helping out fellow employees with various jobs, and keeping the business tidy and maintained.

Education

High School Diploma -

Centennial High School, attending High School
Las Vegas, NV

Skills

  • Listening Skills
  • Problem-Solving Skills
  • Coordinate Schedules
  • Effective Planning
  • Constructive Feedback
  • Conflict Mediation
  • Organization and Recordkeeping
  • Research and Analysis
  • Monitoring Equipment Inventory
  • Answering Customer Questions
  • Guest Satisfaction
  • Checking Reservations

Timeline

Front Desk Manager

Las Vegas Premier Paintball
11.2022 - 05.2023

Front Desk Associate

Massage Envy
01.2022 - 05.2022

Office Administrator

Xtreme Realty
06.2021 - 01.2022

Seasonal Associate

Aeropostale
11.2020 - 02.2021

Crew Member

Dunkin Donuts
08.2020 - 02.2021

High School Diploma -

Centennial High School, attending High School
Marley Sims