Summary
Overview
Work History
Education
Skills
Timeline
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Marley Stark

Bella Vista,AR

Summary

I am an excellent communicator and dependable team player with strong understanding of the insurance and restaurant industry. I'm able to work in a stressful fast past environment and multitask easily, while keeping a positive attitude.

Overview

1
1
year of professional experience

Work History

State Farm Team Member

State Farm
06.2023 - 07.2023
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Utilized CRM software to manage client relationships.

Hostess

BV Bar & Grill
04.2022 - 06.2023
  • Made customers feel welcomed, important, and appreciated by answering questions with a smile and a positive attitude.
  • Resolved customer complaints and maintained clean and tidy work area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Utilized various software applications to process customer orders.
  • Performed cash, card and check transactions to complete customer purchases.


Education

High School Diploma -

Mcdonald County High School
Anderson, MO
04.2024

Skills

  • Safety Protocols
  • Consistent Follow Through
  • Calm Under Stress
  • Compassionate Communication
  • Insurance Practices
  • Reservation Coordination
  • Dining Crew Workflow Optimization
  • Server Oversight
  • Party Preparation
  • Good Listening Skills
  • Form Completion and Submission
  • Creative Solutions
  • Email Marketing

Timeline

State Farm Team Member

State Farm
06.2023 - 07.2023

Hostess

BV Bar & Grill
04.2022 - 06.2023

High School Diploma -

Mcdonald County High School

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Marley Stark