Marley Bishop

• Supported the development of new protocols, incorporating evidence-based practices into daily operations for improved patient care.
• Promoted a safe work environment by following infection control protocols and proper equipment handling techniques.
• Streamlined scheduling processes by coordinating appointments and managing daily workload efficiently.
• Contributed to departmental success by participating in quality assurance initiatives and staying informed of advances in vascular ultrasound technology.
• Assisted physicians in diagnosing vascular conditions through comprehensive sonographic evaluations.
• Demonstrated versatility by performing various types of vascular ultrasound exams, including arterial, venous, and cerebrovascular studies.
• Enhanced patient care by accurately performing diagnostic vascular ultrasound examinations.

My duties consisted of signing contracts and submitting background screenings for potential agents. I submitted state appointments and termination requests for established agents. I responded to all emails pertaining to agent licensing between multiple companies. I paid annual and monthly state invoices. I sorted and filed claims that came through by mail.

• Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
• Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
• Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
• Developed strong working relationships with management and executive team through effective scheduling and communication skills..
• Generated reports and tracked data to monitor operational priorities and scheduling.
• Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.

• Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
• Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
• Enhanced patient experience by managing front office operations efficiently and professionally.
• Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
• Created and updated records and files to maintain document compliance.
• Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
• Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
• Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
• Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.