Marleydi Molina

Team Management: Supervising warehouse staff, assigning tasks, scheduling shifts, and providing training or guidance as needed.

Inventory Control: Monitoring stock levels, ensuring accurate records, and coordinating inventory audits or cycle counts. Inventory Updates: You diligently ensure that returned merchandise is properly logged, returned to stock, or flagged for review, helping keep inventory records precise.

Operational Oversight: Managing the flow of goods—receiving, storing, and shipping—while optimizing space and workflows.

Performance Monitoring: Tracking team and individual performance, addressing issues, and implementing improvements to meet targets.

Communication: Liaising with other departments (e.g., logistics or procurement), and reporting to upper management on operations or challenges.

Overseeing Returns Processing: You kindly ensure that all returned items are handled efficiently, checking them.

Quality Checks: You thoughtfully inspect returned clothing items for damage or wear, ensuring that only qualifying products are restocked or processed further.

Reporting: You respectfully compile and share reports with management about return trends or issues, contributing valuable insights to improve services or products.

• Advised customers on the latest product features and benefits.
• Educated customers about products and services offered by the company.
• Collaborated with team members to develop effective sales plans.
• Maintained accurate records of customer interactions and transactions.
• Assisted customers in selecting appropriate products or services for their needs.
• Developed key customer relationships to increase sales.
• Participated in trade shows and sales events to promote products.
• Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.

• Established relationships with key clients, while maintaining existing customer base.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
• Created and presented monthly reports to management on sales performance.
• Provided technical support for customers when needed, answering questions about product features and capabilities.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Resolved customer complaints regarding sales and service.
• Coached, developed and motivated team to achieve revenue goals.
• Supported sales team members to drive growth and development.