Delivered comprehensive financial and administrative support, managing petty cash, bank transactions, and optimizing office operations to ensure seamless workflow.
Generated, analyzed, and reconciled credit card statements, financial reports, and credit memos, ensuring accuracy and compliance with reporting standards.
Maintained precise accounting records, streamlined vendor payments, and facilitated smooth data migration to the Coupa ERP system.
Efficiently processed employee travel reimbursements, managed daily bank deposits, and tracked high-value assets like bus passes and gift cards.
Partnered with regional supervisors to address financial challenges, provide actionable insights, and drive departmental success.
Quality Specialist
Personnel Solutions Plus
07.2019 - 11.2022
Trained and developed administrative staff through targeted educational opportunities, enhancing team performance.
Recruited qualified candidates daily, managing the full applicant lifecycle from screening to onboarding.
Processed background checks, drug screenings, and payroll, ensuring compliance and accurate documentation.
Executed weekly and ad hoc check runs, processed reimbursements, and managed departmental billings.
Built strong applicant pipelines through strategic advertising, leveraging job boards, social media, and community partnerships.
Assisted in developing job descriptions, aligning qualifications with contractual requirements to attract top talent.
Case Manager
Lutheran Services Florida
07.2007 - 07.2019
Counseled refugee clients, motivating professional growth and connecting them with resources to meet mandatory WT program requirements.
Collaborated with CareerSource to generate accurate reports, analyze data, and develop solutions. Ensured case file compliance with DCF and LSF documentation policies.
Conducted client interviews, developed employability and self-sufficiency plans, and monitored progress, including imposing or lifting sanctions as required.
Trained and oriented new employment specialists while fostering relationships with diverse cultural and socioeconomic groups.
Recruited, assessed, and matched applicants to job requirements by placing advertisements, conducting interviews, and verifying references.
CARIBE Refugee Program Paraprofessional
Hillsborough County Public Schools
12.2015 - 07.2016
Assisted with English Language Instruction (ELI), Adult Basic Skills (ABE), and Integrated Education and Training (IET) programs, supporting student learning in individual and group settings.
Reinforced course materials by providing one-on-one tutoring and assisting with technology integration in state-of-the-art computer labs.
Monitored and tracked student progress, identifying areas for improvement and providing targeted support.
Supported students with career readiness, including job search techniques, resume building, and interview preparation.
Collaborated with instructors and staff to enhance lesson plans and contribute to student success.
Provided counseling and guidance on career development, further education, and overcoming personal challenges.