Summary
Overview
Work History
Education
Skills
Timeline
Barista

Marli Williams

Kent,OH

Summary

Adept Barista with proven expertise in beverage preparation and exceptional customer service, honed at The Market Cafe. Skillfully promoted upselling, enhancing customer experiences and sales through personalized drink creations. Demonstrates outstanding team collaboration and cash handling abilities, ensuring efficient operations. Achieved significant improvement in service speed and quality, leveraging POS systems and safe food handling practices.

Overview

1
1
year of professional experience

Work History

Barista

The Market Cafe
03.2024 - 08.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Food and Beverage Barista

The Waffle Shop
08.2023 - 03.2024
  • Adjusted food preparation methods in accordance with customer requests.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Monitored food quality and freshness throughout day.
  • Cleaned and organized kitchen, dining and service areas.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

High School Diploma -

Ohio Connection Academy
Cleveland, OH
05.2026

High School Diploma -

Bellaire High School
Bellaire, OH
05.2026

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Order Taking
  • Cash Register Operation
  • Beverage Preparation
  • Safe Food Handling Practices
  • POS Systems
  • Food Preparation

Timeline

Barista

The Market Cafe
03.2024 - 08.2024

Food and Beverage Barista

The Waffle Shop
08.2023 - 03.2024

High School Diploma -

Ohio Connection Academy

High School Diploma -

Bellaire High School

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Marli Williams