Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Marlies Paul

Queens,NY

Summary

Talented Behavioral Health professional proven successful in leading administrative team members in high-volume residential and clinical settings. Knowledgeable about Behavioral Health service models and regulations with sound practice knowledge of evidenced-based practices, fiscal and regulatory compliance, intentional coaching and mentoring to support continuous professional growth and development. Articulate communicator with strong attention to detail and superior work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Deputy Chief, Programs

Jericho Project
New York, NY
08.2023 - Current
  • Supervise a team of middle to senior managers including Program Directors, Sr
  • Program Directors and Director of Training
  • Conduct regular and comprehensive evaluations of all programs to track effectiveness and identify needed changes
  • Manage spending; revenue, and financial management, ensuring services operate within budgets and contractual guidelines
  • Manage provisions of services to ensure quality and integration with other Jericho Project programs and services
  • Provide clinical supervision/ consultation, including conducting/participating in case conferences, reviewing records, and crisis intervention.

Division Director

Brooklyn Community Services, BCS
Brooklyn, NY
10.2021 - 07.2023
  • Provided administrative oversight and clinical guidance to all programs under the Health, Housing and Homelessness Solutions division, funded by HPD, OTDA, DHS, DOHMH, HRA, OMH
  • Engaged with funding sources and stake holders on matters involving service scope, budgets, program start-ups, capital projects, compliance, reporting and trends
  • Manage spending; revenue, and financial management, ensuring services operate within budgets and contractual guidelines
  • Managed the provision of services to ensure quality and integration
  • Facilitated trainings with middle management employees, to include trauma informed practices and other evidenced based practices
  • Chaired quarterly IRC meetings for the division.
  • Identified and brought on board new employees who added value and talent to the Health, Housing and Homelessness Solutions department.
  • Evaluated existing programs and services against organizational goals; recommended changes when necessary.
  • Led cross-functional teams in developing innovative solutions to challenging problems.
  • Managed the daily operations of the division including financial planning, resource allocation, and personnel supervision.
  • Conducted regular meetings with team members to review progress on goals and objectives.
  • Participated in strategic planning initiatives by providing input on long-term objectives.
  • Coordinated with other departments to develop strategies for successful implementation of projects.
  • Collaborated with senior leadership on departmental budgets, staffing plans, and annual goals.
  • Identified areas for improvement in operational efficiency through data analysis and process mapping techniques.
  • Maintained relationships with external stakeholders such as vendors, contractors, government agencies.
  • Represented the organization at conferences or trade shows; conducted presentations as needed.
  • Developed divisional budget, monitored spending, and identified cost savings opportunities.
  • Supported work-life balance to improve staff morale.
  • Delegated work to staff, setting priorities and goals.

Director of Housing

Comunilife, Inc
New York, NY
01.2019 - 10.2021
  • Provided clinical and administrative supervision to program managers overseeing six OMH supportive housing contracts
  • Engaged with funding sources and stake holders on matters involving service scope, budgets, program start-ups, capital projects, compliance, reporting and trends
  • Managed spending; revenue, and financial management, ensuring services operate within budgets and contractual guidelines
  • Facilitated trainings to include trauma informed practices and other evidenced based practices
  • Provided clinical supervision/ consultation, including conducting/participating in case conferences, reviewing records, and crisis intervention.
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
  • Developed and implemented housing policies and procedures for the organization.
  • Reviewed applications from prospective tenants and conducted interviews as part of the screening process.
  • Supervised a team of housing professionals, providing guidance and direction on projects.
  • Maintained records associated with tenant occupancy, rent collection, maintenance requests.
  • Resolved conflicts between tenants or between tenants and staff members when necessary.
  • Advised executive leadership on best practices related to tenant satisfaction and retention.
  • Provided support during emergency situations involving residential properties owned by the organization.
  • Acted as consultant to community programs by interpreting regulations and policies.
  • Prepared and maintained budgets, personnel records or training manuals.

Deputy Chief, Programs

  • Provided administrative oversight and clinical guidance to all programs and Program Directors, funded by OMH, DOHMH, HRA, HUD and DOC
  • Conducted regular and comprehensive evaluations of all programs to track effectiveness and identify needed changes
  • Engaged with funding sources and stake holders on matters involving service scope, budgets, program start-ups, capital projects, compliance, reporting and trends
  • Managed spending; revenue, and financial management, ensuring services operate within budgets and contractual guidelines
  • Managed provisions of services to ensure quality and integration with other S:US programs and services
  • Chaired agency’s IRC meetings.
  • Collaborated with Chief to develop and implement departmental policies and procedures.
  • Conducted periodic performance reviews for subordinate personnel.
  • Maintained a high level of communication with other divisions within the organization.
  • Assisted in developing short-term and long-term goals for the division.
  • Provided strategic planning advice to Chief regarding organizational objectives.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Researched and prepared reports required by management or governmental agencies.

Education

Master of Social Work -

Hunter College
New York, NY

Master of Arts - Urban Policy & Research -

Queens College

Bachelor of Arts - Psychology -

Hofstra University

Skills

  • Policy Development
  • Staff Development
  • Meeting Facilitation
  • Training Delivery
  • Community Relations
  • Budget Management
  • Strategic Leadership
  • Investigative Skills
  • Community Engagement
  • Emergency Management
  • Organizational Development

Certification

  • NYS - Licensed Master Social Worker

References

References available upon request.

Timeline

Deputy Chief, Programs

Jericho Project
08.2023 - Current

Division Director

Brooklyn Community Services, BCS
10.2021 - 07.2023

Director of Housing

Comunilife, Inc
01.2019 - 10.2021

Deputy Chief, Programs

Master of Social Work -

Hunter College

Master of Arts - Urban Policy & Research -

Queens College

Bachelor of Arts - Psychology -

Hofstra University

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Marlies Paul