Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Project Coordinator
Florida International Engineering
08.2017 - 03.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Prepared meeting agendas and minutes for distribution and record keeping.
Student Assistant at Florida International University - College of Engineering and ComputingStudent Assistant at Florida International University - College of Engineering and Computing
Executive Director at American Council of Engineering Companies of Florida / Florida Engineering SocietyExecutive Director at American Council of Engineering Companies of Florida / Florida Engineering Society