Marlin Brown
Summary
Driven professional with a proven track record at Amazon Fulfillment Center, adept in heavy lifting and material handling, complemented by a strong capacity for collaboration and a willingness to learn. Excelled in enhancing order accuracy and customer satisfaction, showcasing an exceptional blend of shipping, receiving, and interpersonal skills. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
07.2023 - 05.2024
- Consistently lifted materials weighing as much as 50 pounds.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Moved material to and from storage and production areas.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Operated equipment while observing standard safety procedures.
- Used equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Courtesy Clerk
Kroger
10.2021 - 06.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Line Cook
Taco Bell
08.2021 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Churchland High School
Portsmouth, VA06.2023
Skills
- Shipping and receiving
- Heavy Lifting
- Material Handling
- Pallet jacking
- Basic Mathematics
- Willing to Learn
Timeline
Warehouse Associate
Amazon Fulfillment Center
07.2023 - 05.2024
Courtesy Clerk
Kroger
10.2021 - 06.2023
Line Cook
Taco Bell
08.2021 - 10.2021
High School Diploma -
Churchland High School