Marlin Howell
Rochester,NY
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Talented well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering 10 year background marketing products within stores to maximize product profitability.
Overview
25
25
years of professional experience
Work History
Elderly Caregiver
Freedom Care
03.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Sale Merchandiser
Coca-Cola
01.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Established strong vendor relationships to maintain and support business.
- Developed plan-o-grams and layouts that maximized sales
- Established strong vendor relationships to maintain and support business
- Kept work areas neat, clean and free from debris
- Stocked shelves, racks and cases with new or transferred merchandise
- Stocked shelves to match planogram images and instructions
- Safely and securely loaded items to prevent damage during transport
- Managed timely and effective replacement of damaged or missing products
Store Leader
Biglots
02.2022 - 12.2022
- Planned optimal workflow through successful scheduling and task delegation.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Elevated team performance with motivational approach and excellent training abilities.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Merchandised products beautifully with attractive displays to quickly move stock
- Coordinated clearance events to clear shelf space for new product lines
- Supervised daily operations by directing customer service, inventory and sales operations
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries
- Answered questions about store policies and addressed customer concerns
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage
- Maintained customer satisfaction with quick and professional handling of product returns
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Listened to customer needs and desires to identify and recommend optimal products
- Managed efficient cash register operations
- Created inviting environment for customers by maintaining store organization and cleanliness
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
Store Manager
Family Dollar
11.2016 - 02.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures
- Completed point of sale opening and closing procedures
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Assisted with hiring, training and mentoring new staff members
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Approved regular payroll submissions for employees
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
- Developed and implemented successful staff incentive programs to motivate employees
- Trained new employees on proper protocols and customer service standards
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Rotated merchandise and displays to feature new products and promotions.
- Increased sales by 10%.
Team Leader Manager
SBM
07.2015 - 10.2017
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
Floater
BJ's Wholesale
08.1998 - 05.2016
- Managed daily data entry and kept clerical information accurate and up to date.
- Interacted with customers by phone, email, or in-person to provide information.
- Progressively promoted through my tenure by demonstrating strong desire to learn different aspect of club retail business.
- Food service certified
Skills
- Vendor Relations
- Visual Displays
- Creative with Adobe InDesign
- Floor Set Design
- Supplier Audits
- Fashion Industry Knowledge
- Sales Events
- Supplier Audits
- Fashion Industry Knowledge
- Sales floor setup
- Supplier Audits
- Fashion Industry Knowledge
- Food sales and promotion
Languages
Latin
Professional Working
Timeline
Elderly Caregiver
Freedom Care
03.2023 - Current
Sale Merchandiser
Coca-Cola
01.2023 - Current
Store Leader
Biglots
02.2022 - 12.2022
Store Manager
Family Dollar
11.2016 - 02.2020
Team Leader Manager
SBM
07.2015 - 10.2017
Floater
BJ's Wholesale
08.1998 - 05.2016
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