Administration Assistant
United Parcel Service, UPS
Harrisburg , Pa.
05.1998 - Aug.2003
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Provided general clerical support as required by departmental needs.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Processed incoming mail and packages and placed envelopes in bins for employees.