Marlin Lopez

· Improved Manheim's market share in my territory by over 100% YOY. Sales goals improved from 71 to 149 and Inspections Improved From 161 to 325. 9/2024- 9/2025

· Piloted the Go-To Market Strategy for 2024 & Collaborated With Sales Team Members to set up and maintain new and existing accounts. Resulting in Improved unlisted and total inspections in my Acquired territory.

· Self-Managing my KPI's to improve efficiency, Average Previous Quarter: Unvisited 100%, Unlisted 5% (1203 Listings, 66 Unlisted), Sold 39%, Mileage Per Inspection ~4$

· Well Versed in NAAA & Frame. Awarded First “Bid Squad Bam, Spidey Award” for Jan.2021 (0% Arbitration with 100 Sales)

· Strong work ethics and determination for my clients, working late in the field and weekends. Joined The 300 Club for July,2025

· Encourage Clients to post more inventory anytime we communicate leading to an average weekly surplus of ~20 units.

·Manage a sale lane on sale day to ensure cars are correctly moved to the sale floor and can get bid on.

·LDM ambassador for a year which has given me insight into leadership qualities and processes.

·Troubleshoot cars in Tow Lane to ensure units are drivable, mechanical work is completed, and ordering new keys for clients.

· Audit Condition Reports and sent in any necessary changes needed to provide clients with consistent photos.

·Oversaw Volkswagen maintenance account to maintain over 150 units weekly.

·Communicate shop estimates to clients for confirmation.

·Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

·Labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in appropriate storage room, walk-in refrigerator, freezer or cooler.

·Maintained cleanliness and organization of kitchen equipment and work areas.

·Trained new servers on menu knowledge and customer service protocols.

·Implemented best practices for efficient workflow and guest satisfaction.

·Mentored staff in upselling techniques to improve overall sales performance.

·Delivered exceptional customer service in fast-paced dining environment.