Marlin Mack Jr
Melbourne
Summary
Results-driven team leader with expertise in customer service and employee training. Skilled in conflict resolution and time management, dedicated to maintaining high-quality standards and creating a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Team Leader
Panera Bread
Melbourne
11.2022 - 06.2025
- Supervised team members to uphold high-quality customer service standards, enhancing customer satisfaction.
- Resolved customer complaints promptly to enhance overall dining experience.
- Fostered positive work environment that encouraged collaboration and teamwork among staff.
- Set clear expectations for employees and provided necessary guidance to support their success.
- Trained new employees on company policies and food safety procedures.
Education
Commercial Driver's License -
Fleet Force Truck Driving School
Palm City, FL07-2025
High School Diploma -
Palm Bay Magnet High School
Melbourne, FL05-2023
Skills
- Process optimization
- Quality assurance
- Employee training
- Customer service
- Time management
- Conflict resolution
- Effective communication
- Expectation setting
Timeline
Team Leader
Panera Bread
11.2022 - 06.2025
Commercial Driver's License -
Fleet Force Truck Driving School
High School Diploma -
Palm Bay Magnet High School