Marlin McCroskey

• Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
• Provided ongoing training to new and existing drivers enhancing overall team performance.
• Reduced safety incidents by conducting thorough safety briefings on Tuesday and Thursday mornings before the work day starts.
• Keep detailed records of daily progress. To keep up with each driver and the work that is done daily.
• Maintained accurate records of crew attendance, hours worked, and task assignments for records and payroll.
• Evaluated crew performance, and listening to their concerns, then providing constructive feedback.
• Pitched in to help with various job tasks, Scale house, HHW,

Loader, and fill in for sick employees and complete daily work.

• Provided exceptional customer service through professional communication and problem-solving skills.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed on-time deliveries by choosing best and most efficient routes.
• Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
• Delivered packages to customer doorsteps and business offices.
• Conducted pre-and post-trip vehicle inspections to maintain safety compliance and prevent mechanical issues.
• Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
• Increased delivery efficiency by effectively organizing cargo within the vehicle.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Dropped and hooked trailers and changed configuration of equipment.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Strengthened relationships with clients by providing exceptional service and timely communication.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
• Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
• Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
• Reduced downtime by promptly reporting and addressing maintenance issues.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.