Marlin Peralta

• Job Posting & Sourcing: Write and post job ads across various platforms, proactively sourcing candidates, and managing applications.
• Screening & Interviewing: Conduct initial screenings and interviews to assess candidate qualifications, skills, and cultural fit.
• Collaboration with Hiring Managers: Partner with hiring managers to understand role requirements, review resumes, and coordinate interview processes.
• Candidate Communication: Maintain timely and professional communication with candidates throughout the recruitment process, from initial contact to offer acceptance.

• Onboarding Coordination: Oversee the onboarding process for new hires, including the collection of necessary documentation and ensuring completion of all forms and training materials.
• Orientation Scheduling: Coordinate and schedule new hire orientation sessions, ensuring all participants understand company policies, culture, and expectations.
• Employee File Management: Ensure that all new hire paperwork is completed accurately and in compliance with company and legal standards.
• Integration Support: Provide support to new hires during their first few weeks, answering any questions and facilitating a smooth transition into their roles.
• Feedback Collection: Collect feedback from new employees on the onboarding process and provide recommendations for improvements to enhance the employee experience.

• Collaboration with HR and Management: Work closely with HR and department managers to ensure alignment in recruitment strategies and onboarding procedures.
• Training Support: Assist in the creation and delivery of training materials for new hires as part of their onboarding experience.
• Reporting & Tracking: Maintain and update recruitment and onboarding reports to track progress, candidate pipelines, and new hire metrics.

Responsibilities:

• Invoicing and Billing Clients: Managed the preparation and issuance of invoices, ensuring timely and accurate billing to clients.
• Account Management: Oversaw the management of company accounts, maintaining financial records, and ensuring compliance with internal policies.
• Expense Report Preparation: Compiled, analyzed, and prepared detailed expense reports for internal review, tracking company expenditures.
• Ledger Management: Balanced and maintained the company’s ledger, documenting both incoming revenues and outgoing expenses to ensure accurate financial records.

• Recruitment Process Development and Maintenance: Developed, maintained, and updated a structured and quantifiable recruitment and screening process to ensure the hiring of qualified candidates.
• Candidate Management: Collected required documents, conducted interviews, and processed new candidates throughout the hiring process.
• Onboarding & Employee Records: Coordinated the onboarding process for all new hires, ensuring employee files were accurately completed and compliant with company policies.
• Orientation Scheduling: Scheduled and confirmed orientations for new hires, ensuring that they are prepared and ready to start their roles.
• Multitasking & Other Duties: Performed a range of administrative tasks and handled additional responsibilities as needed, supporting the overall HR and recruitment functions.

• Schedule Coordination: Coordinated schedules for Aides, ensuring optimal match between their experience and patient care needs.
• Transportation Coordination: Organized transportation for clients to and from appointments, activities, and other necessary engagements with Aides.
• Client Interaction Records: Maintained accurate records of all client interactions, including documenting complaints and ensuring follow-up actions were taken.
• Community Resource Coordination: Coordinated community resources and support services for clients, when necessary, to enhance their care.
• Staff Communication: Communicated effectively with all levels of staff, ensuring clarity in directives and fostering smooth operation of services.

• Screening & Directing Calls: Managed inbound calls, directing inquiries to appropriate coordinators, including Home Health Aides (HHAs), patients, and contractors.
• Staff Communication: Facilitated communication with all staff members at Preferred through emails, ensuring timely and clear dissemination of important information.
• Customer Service & Problem Resolution: Answered inbound phone calls, identified caller needs, and provided relevant information or resolutions to inquiries.
• Request Fulfillment: Clarified desired information from callers, completed transactions, and ensured customer satisfaction by fulfilling requests efficiently.