Marlin Raikes
Perryville,MD
Summary
Goal-oriented Vendor with proven track record of increasing sales, streamlining processes, and accurately determining potential buyers. Friendly and outgoing worker with dedication to reliability and efficiency. Skilled at complex route planning and distributor collaboration.
Resourceful professional with a background in direct sales and customer engagement. Known for maximizing productivity and completing tasks efficiently. Possess specialized skills in persuasive communication, strategic planning, and customer relationship management. Excel in utilizing empathy, active listening, and adaptability to enhance customer interactions and achieve results.
Overview
2014
2014
years of professional experience
Work History
Door to Door Salesman
International Sales
Ontario
03.2008 - 03.2013
- Arranged and directed delivery and installation of products and equipment.
- Maintained records of customer interactions, purchases, and follow-ups.
- Participated in sales presentations, explaining and showcasing positive features and advantages of products or services.
- Convinced clients to purchase products or services by following persuasive script.
- Taught and trained new sales personnel on customer service and sales techniques.
- Provided detailed product information and answered questions.
- Circulated among potential customers or traveled by foot or automobile to deliver or sell merchandise or services.
- Upsold product accessories and warranties to bolster revenues on each sale.
- Presented products in a professional manner to prospective customers.
- Stayed up-to-date on product specs and prices to accurately describe merchandise.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
- Greeted potential customers and identified their needs.
- Listened to customers to understand needs and put together optimal solutions.
- Achieved or surpassed monthly sales quotas.
- Developed strategies for increasing sales volume within assigned territory.
- Studied geographic areas to identify potential buyers and increase door-to-door sales.
- Designed dynamic displays for products to increase overall revenue and specific product sales.
- Designed and distributed pamphlets and other literature about available products.
- Resolved customer complaints in a timely fashion.
- Collaborated with other members of sales team to reach targets.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Collaborated with team to develop effective, winning sales strategies.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Distributed product samples or literature detailing products or services.
- Developed lists of potential areas and buyers to increase success rates.
- Explained products and prices to customers, demonstrating use of products.
- Participated in ongoing training sessions related to sales techniques.
- Studied product and industry specs and prices to update signage and complete merchandising activities.
- Monitored daily and long-term routes for weather, traffic, and other conditions.
- Developed relationships with clients through door-to-door sales visits.
- Collected payments from customers at time of purchase.
PSO Sergeant/ Executive Driver for President and C
Johns Hopkins Hospital Corporate Securityl
Baltimore, MD
03.2000 - 05.2008
- Completed necessary paperwork and documentation for deliveries.
- Complied with traffic regulations to safely operate vehicles.
- Monitored vehicle performance, conducted regular maintenance checks, and reported any issues to the supervisor.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
- Demonstrated knowledge of safety driving techniques in all weather conditions.
- Adhered to local laws while operating a company vehicle.
- Inspected vehicle and personally handled routine upkeep.
- Responded promptly to requests from executives for transportation needs.
- Followed company policies regarding proper use of company vehicles at all times.
- Reported any incidents or accidents immediately to management.
- Operated vehicles with specialized equipment to transport and secure passengers with special needs.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Documented daily mileage, gas, and other data.
- Maintained confidentiality of sensitive materials during transport.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Communicated professionally with dispatchers, supervisors, and executive passengers via telephone or radio system.
- Followed safety regulations and state laws governing vehicle operation.
- Salary 13.50
Protective Services Officer/ Bike Unit/Mobile Driv
Johns Hopkins Hospital Corporate Security
Baltimore, Maryland
03.1998 - 03.2000
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Investigated reported incidents, wrote detailed reports and maintained accurate records.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Monitored surveillance cameras in order to detect any criminal activities.
- Attended safety meetings regularly and kept up-to-date on security procedures.
- Maintained high levels of alertness throughout shifts.
- Greeted guests upon arrival and provided directions when requested.
- Maintained communication with local law enforcement agencies regarding security issues.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Inspected equipment and property for damage or loss prevention purposes.
- Assisted with crowd control at events as needed.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified potential threats and took appropriate action when necessary.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Responded promptly to alarm activations, emergency calls and other security-related incidents.
- Conducted regular patrols of the premises to identify any suspicious activity or persons.
- Assisted with investigations into thefts, vandalism or other criminal activities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Assessed situations quickly in order to make sound decisions in line with company policy.
- Provided friendly and professional assistance to employees, visitors and customers.
- Provided security services to customers and visitors by monitoring access control points.
- Salary 10.50hr
Security Officer
Broadway Services
03.1996 - 03.1997
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Participated in continuous training sessions to stay updated on law enforcement best practices.
- Assisted victims of crime in obtaining medical attention when necessary.
- Responded quickly to alarms triggered by intrusion detection systems and provided assistance as needed.
- Prepared detailed reports of all incidents observed or investigated during shift.
- Assisted in the development and implementation of crime prevention strategies.
- Monitored assigned areas for any suspicious activity or persons and responded to emergency calls.
- Operated two-way radios and mobile phones while maintaining radio contact with fellow officers at all times.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Conducted regular patrols in designated areas to deter and detect signs of criminal activity.
- Wrote detailed arrest and accident reports.
+1 410-977-4741
Stop Shop & Save
Baltimore, Maryland
06.1989 - 03.1996
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Salary 11.50
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Forklift Operator and Material Handler
Rockland Industries Inc.
Baltimore, Maryland
06.1989 - 03.1993
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Relocated goods from dock area to appropriate storage locations.
- Salary 10.50hr
Infantryman, Battalion Major Driver
US Army
Monterey, California
11.1983 - 12.1985
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Delivered goods and services to customers on time and in excellent condition.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Salesman Door to Door
International Sales
Ontario, California
Education
Some College (No Degree) - Business Administration And Management
Coppin State University
Baltimore, MDSkills
- Sales presentation
- Customer service
- Product knowledge
- Sales strategy
- Vehicle maintenance
- Emergency response
- Problem solving
- Attention to detail
- Training new employees
- Clean driving record
- Physical fitness
- Adaptive decision making
- Valid Driver's license
- High attention to detail
- Safe driving techniques
- Strong communication skills
- Background check clearance
- Defensive driving
- Flexible schedule
- Vehicle inspections
- Safe driving practices
- Appointment scheduling
- Equipment monitoring
- Daily logging
- Inclement weather driving
Timeline
Door to Door Salesman
International Sales
03.2008 - 03.2013
PSO Sergeant/ Executive Driver for President and C
Johns Hopkins Hospital Corporate Securityl
03.2000 - 05.2008
Protective Services Officer/ Bike Unit/Mobile Driv
Johns Hopkins Hospital Corporate Security
03.1998 - 03.2000
Security Officer
Broadway Services
03.1996 - 03.1997
+1 410-977-4741
Stop Shop & Save
06.1989 - 03.1996
Forklift Operator and Material Handler
Rockland Industries Inc.
06.1989 - 03.1993
Infantryman, Battalion Major Driver
US Army
11.1983 - 12.1985
Salesman Door to Door
International Sales
Some College (No Degree) - Business Administration And Management
Coppin State University