Marlin Ramirez
Los Angeles
Summary
Dynamic and dedicated hospitality professional with a strong work ethic and proven ability to enhance customer satisfaction at Boa Steak House. Skilled in effective multitasking and safe food handling, I excel in high-pressure environments, consistently receiving positive feedback for my teamwork and problem-solving abilities. Committed to delivering exceptional service and maintaining high standards.
Diligent Busser with solid background in fast-paced environments. Consistently ensured efficient service and customer satisfaction while supporting kitchen staff. Demonstrated strong multitasking abilities and effective communication skills.
Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.
Overview
6
6
years of professional experience
Work History
Food Runner / Busser
Boa Steak House
11.2022 - 10.2025
- Delivered food promptly to tables, ensuring accuracy and presentation standards.
- Coordinated with kitchen staff to streamline order fulfillment and minimize wait times.
- Assisted in maintaining cleanliness and organization of dining area during service.
- Habilidades OperativasHabilidades BlandasIdiomasBilingüe (Español/Inglés)Rápido AprendizajeEspañol (Nativo)Manejo de Efectivo y Órdenes (POS)Puntualidad y ConsistenciaInglés (Fluido)Servicio de Alimentos y BebidasAdaptabilidad a Sistemas de TrabajoOrganización de AlmacénFuerte Ética LaboralLimpieza y SaneamientoTrabajo bajo Presión
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Busser
Vees Caffe
03.2021 - 10.2022
- Cleaned and organized dining areas to enhance customer satisfaction and dining experience.
- Assisted waitstaff by promptly clearing tables and resetting for new guests.
- Maintained cleanliness of dishware and utensils, ensuring compliance with health standards.
- Supported kitchen staff by delivering food orders efficiently during peak hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Demonstrated attention to detail when setting tables according to restaurant standards.
Housekeeper
Hilton Hotel
08.2019 - 02.2020
- Managed daily cleaning operations to ensure guest satisfaction and maintain hotel standards.
- Trained new staff on efficient housekeeping procedures and best practices.
- Implemented inventory control measures for cleaning supplies, reducing waste.
- Collaborated with maintenance team to address facility issues promptly.
- Conducted quality inspections of rooms to uphold Hilton's cleanliness standards.
Education
High School Diploma -
SUSAN MILLER DORSEY HIGH SCHOOL
Los Angeles, CASkills
- Quick learner
- Strong work ethic
- Strong teamwork
- Effective multitasking
- Sense of urgency
- Problem-solving
- [Language] fluency
- Safe food handling
- Hospitality service expertise
- Performance improvement
- Opening and closing procedures
Timeline
Food Runner / Busser
Boa Steak House
11.2022 - 10.2025
Busser
Vees Caffe
03.2021 - 10.2022
Housekeeper
Hilton Hotel
08.2019 - 02.2020
High School Diploma -
SUSAN MILLER DORSEY HIGH SCHOOL