MARLIN RUANO
North Las Vegas,NV
Summary
Seasoned housekeeping management professional with a proven track record of success in hotel operations, cleaning procedures, and health and safety regulations. Demonstrated ability to manage multiple priorities with a positive attitude and a willingness to take on additional responsibilities to achieve team goals. Proven ability to handle various duties and assignments, multitask effectively, and work quickly to meet challenging demands. Recognized for hard work, reliability, and excellent interpersonal skills. Bilingual babysitter with expertise in caring for children, preparing healthy meals, and assisting with school projects. Seeking a full-time position that offers professional challenges and allows me to utilize my interpersonal skills, excellent time management, and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Occasional Babysitter
City Light Church
03.2019 - 03.2020
- Enhanced children''s learning experiences by incorporating educational games and activities into daily routines.
- Improved communication skills with parents by providing regular updates on their child''s well-being and progress.
- Established a safe and nurturing environment for children to play and learn, building trust with both parents and the children in my care.
- Implemented age-appropriate discipline strategies to guide positive behavior in a consistent manner.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Occasional Babysitter
C3 Church
08.2012 - 06.2018
- Enhanced children''s learning experiences by incorporating educational games and activities into daily routines.
- Improved communication skills with parents by providing regular updates on their child''s well-being and progress.
- Established a safe and nurturing environment for children to play and learn, building trust with both parents and the children in my care.
- Implemented age-appropriate discipline strategies to guide positive behavior in a consistent manner.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Lost and Found
The Mirage
06.2010 - 04.2011
- Completed incident reports and activity logs for accurate, current records
- Documented items left behind in rooms by our guests
- Unclaimed items were donated or given upon request to the employee finding the items after a 30 day period
- Sorted out items by dates and room numbers and floors found
- Exercised politeness and discretion when dealing with guests and guest property
- Reported damages, disturbances and shortcomings to supervisor
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
Guest Room Attendant
The Mirage Hotel & Casino
12.2006 - 04.2011
- Replenished guest room water glasses, toiletries, and paper products
- Inspected rooms to confirm adherence to department standards
- Mentored newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
Housekeeping Supervisor
The Mirage
04.2007 - 06.2010
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Inspected guest rooms to replenish soap, paper towels and toiletries
- Responded to guest requests for assistance, toiletries, and personal care items
- Conducted regular room inspections to verify compliance with housekeeping standards
- Communicated repair needs to maintenance staff
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Floor Covering Installer
Allied Flooring Services
10.2002 - 09.2006
- Trained and mentored all new personnel to maximize quality of service and performance
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust
- Evaluated employee performance and developed improvement plans
- Adhered to safety protocols by enforcing proper equipment usage
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards
- Evaluated employee performance and recommended promotions, transfers and dismissals
- Utilized saws, nail guns and routers to safely complete flooring installation projects
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation
- Cut and trimmed flooring to fit around obstacles and within tight spaces
- Conducted accurate measurements and calculations to verify proper layout and installation
- Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work
- Removed existing flooring to prepare wood and concrete floor surfaces for new flooring.
Education
High School Diploma -
Desert Rose Adult High School
Las Vegas, NV06.1998
Skills
- Problem-Solving
- Customer service
- Job assignments
- Performance evaluation
- Bilingual
- Relationship Building
- Conflict Resolution
- Team Building
- Attention to Detail
- Friendly, Positive Attitude
- Organization
- Verbal Communication
- Team
- Safety Awareness
- Reliability
- Dependability
- Household Chores
- Following Directions
- Hygiene maintenance
- Multitasking abilities
- Time management
Timeline
Occasional Babysitter
City Light Church
03.2019 - 03.2020
Occasional Babysitter
C3 Church
08.2012 - 06.2018
Lost and Found
The Mirage
06.2010 - 04.2011
Housekeeping Supervisor
The Mirage
04.2007 - 06.2010
Guest Room Attendant
The Mirage Hotel & Casino
12.2006 - 04.2011
Floor Covering Installer
Allied Flooring Services
10.2002 - 09.2006
High School Diploma -
Desert Rose Adult High School
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