MARLIN RUANO

• Oversaw lost and found operations, maintaining precise records, managing unelaimed items, and ensuring discretion and professionalism in guest intcractions.

•Streamlined inventory control of cleaning supplies and linens, developed cleaning protocols, and coordinated with departments for smooth operations and superior guest experiences.

• Maintained cleanliness of facility by sweeping, mopping, and vacuuming floors, washing windows, and emptying trash receptacles.
• Assisted in delivery of mail, packages and other materials to designated areas within the building.
• Reported any maintenance issues promptly to supervisor for resolution.
• Operated heavy machinery such as forklifts, pallet jacks, and motorized floor scrubbers safely and efficiently.
• Stocked janitorial closets with supplies including cleaning chemicals, paper products, mops, brooms and vacuum cleaners.
• Completed daily checklists of tasks assigned by supervisor.
• Loaded and unloaded trucks with supplies being delivered to the facility.
• Completed routine maintenance checks, notifying management of needed repairs.

• Led a private housecleaning business, ensuring client satisfaction with personalized cleaning services.

• Handled client relations, scheduling, and supplies with strong organizational skills.

• Personally executed cleaning tasks, tailoring services to each client’s needs.

•Led housekeeping operations, ensuring top cleanliness, guest satisfaction, and safety compliance across hotel and casino,while managing staff training and motivation

. Expertly installed and maintained various floor coverings, improving aesthetics and durability. . Coordinated installations with minimal operational disruption, advising on material selection for design and traffic.

. Upheld safety standards and contributed to major renovations, meeting luxury expectations.