Marlinda Ramirez

• Source and manage vendors and contractors, including but not limited to, janitorial, catering, pantry services, pest control, FLS, HVAC, plumbing and electrical which may include after hours work
• Conduct pre-defined building walk-throughs to maintain building and workplace standards and follow up with necessary action
• Creating and managing access badges to enforce facility security protocols and policies for building safety
• Assist with creation and updating of policy, procedures, and standards
• Organize internal ticketing requests to facilitate timely action and resolution with Jira system.
• Assist with onboarding and off boarding by setting up/breaking down assigned desk space, partnering with IT to set up/retrieve equipment, and be the go-to resource for any questions.

Projects:

• Assisted in the coordination of the HQ office move within the span of 4 months.
• Supported the company rebrand, specifically coordinating the relocation of brand assets and celebration of the headquarters and Seattle location.

• Provided onsite coordination of food and beverage services for 200 individuals
• Facilitated audits of restaurant set-up and resolving issues promptly directly with consumers
• Worked directly with consumers and vendors to reach desired outcomes for catered services.

• Met sales expectations such as membership sales, renewals, inquiries and follow up calls
• Ensured clients and members complete required Client Intake Forms and FP Agreements while responding to their requests and concerns
• Maintained premium customer service levels by greeting members and guests enthusiastically and with a smile, creating a positive environment for all