Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Marlin Diaz

Auburndale,FL

Summary


Experienced Office Management and Administration Professional with 15 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable. Proficient in Microsoft, Outlook, PeopleSoft with expertise in database management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

State Probation & Parole Officer

Florida State
04.2023 - Current
  • Serve as court liaison by attending court hearings and presenting reports and recommendations
  • Maintain organized offender records and documentation in compliance with department and legal standards
  • Make arrest and execute warrants
  • Conduct searches to enforce compliance
  • Conduct investigation and coordinate with other law enforcement agencies
  • Testify to violations in court and present evidence
  • Maintain confidentiality and Privacy
  • Built positive working relationships with offenders
  • Conducted regular field visits to verify compliance with curfew restrictions and other court-ordered conditions

Patient Coordinator

Ohn Hopkin’s All Children’s Hospital
11.2020 - 12.2023
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Performed investigations and evaluations of assigned offenders including interviews with relatives, members of social agencies, employers, and others, prepares required reports and assessments and makes recommendations to the Court
  • Advised and supervised offenders as ordered by the Court in order to enforce compliance with court directives
  • Developed and implemented client-based programs and refers offenders for placement in needed services
  • Appeared and testified in court
  • Built positive working relationships with offenders
  • Conducted visits with offenders at the office and at various sites
  • Conducted searches, urinalysis collection, made employment contacts; arrests, and provided crisis intervention
  • Enters data and provides statistical data for computer based management
  • Maintained written and computerized records, runs reports, and verified statistics with central records
  • Consulted with attorneys and worked with victims and community agencies
  • Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.

Coordinating Manager

NYC Health + Hospital Gotham
08.2005 - 03.2020
  • Administrator for Bushwick communicare, Greenpoint, Williamsburg clinics
  • Attend staff meeting, Inter-departmental conferences and represent Associate Director at other meetings
  • Provide administrative support/coverage for all Off-site ass needed
  • Help develop Outreach strategies to promote all services
  • Responsible for data collection and tracking of various types of data and produce analytical reports
  • Serve as liaison for patients concern and complaints
  • Perform department timekeeping and payroll functions
  • Responsible for completing clerical staff evaluations
  • Assist Associate Director with coordination of building templates for Providers
  • Serve as EPIC Registrar, referral and Front Desk Super User Coordinator
  • Increased overall customer satisfaction with regular follow-ups, addressing concerns promptly, and providing tailored solutions

Clerical Associate Lv III

NYC Health + Hospital
08.2005 - 09.2014
  • Greeting patients/Clients and staff.
  • Answering phone calls professionally and pleasantly.
  • Transferring calls and taking messages accordingly.

Making sure patients have a pleasant visit to the Multi service Practice. Ensuring all office supplies are ordered promptly.

  • Making sure all services are running on time.
  • Verify medical insurance and HHC options
  • Maintain confidentiality and Privacy
  • HIPPA Compliant
  • Improved internal communication by acting as liaison between various departments during project collaborations

Education

Bachelor of Science - Human Services/Psychology

Boricua College, United States
New York, NY
05.2019

Skills

  • Security clearance
  • Bilingual English/Spanish
  • Criminal laws
  • Interviewing expert
  • Conflict Resolution
  • Strategic Planning
  • Documentation
  • Goal Oriented
  • Case Management
  • Proficient in Microsoft, Outlook with expertise in database
  • Multitasking abilities
  • Trained in defensive tactics

Accomplishments

  • Special Service Award - September 2018 - U.S. Probation Office - North Carolina Eastern District

Certification

Administrative Management

Staff Trainer/ Goal oriented

Epic certified/PeopleSoft

Human Trafficking Certified

HIPPA Complaint

Coordinate Schedules

Child abuse, domestic violence, and elderly abuse - course completed

Contacted Tracer Certified

FDLE Law Enforcement Officer

Defensive Training

Timeline

State Probation & Parole Officer

Florida State
04.2023 - Current

Patient Coordinator

Ohn Hopkin’s All Children’s Hospital
11.2020 - 12.2023

Coordinating Manager

NYC Health + Hospital Gotham
08.2005 - 03.2020

Clerical Associate Lv III

NYC Health + Hospital
08.2005 - 09.2014

Bachelor of Science - Human Services/Psychology

Boricua College, United States

Administrative Management

Staff Trainer/ Goal oriented

Epic certified/PeopleSoft

Human Trafficking Certified

HIPPA Complaint

Coordinate Schedules

Child abuse, domestic violence, and elderly abuse - course completed

Contacted Tracer Certified

FDLE Law Enforcement Officer

Defensive Training

Marlin Diaz