Marlin Deol
Fairfield,CALIFORNIA
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Supervisor
Comcast
08.2005 - Current
- Lead team of personnel focused on their daily job functions, yearly goals and career development.
- Formulated plans for improving procedures, training and processes.
- Calibrated, maintained and operated equipment for maximum performance.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Produced documentation on latest updates as well as reports detailing findings and recommendations.
Installer
Comcast
08.2016 - 08.2016
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Maintain inventory of equipment, parts and supplies.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Coordinated the work of multiple technicians.
- Installed security systems with comcast Xhome.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Managed maintenance activities, supervised staff and inspected equipment.
Education
High School Diploma -
Castlemont High School
Oakland, CA05.2002
Skills
- Interdepartmental Collaboration
- Lead multiple #1 teams in area
- Multiple Pyramid of excellence awards for top team in area
- Have promoted multiple team members out of the Richmond FFO
- Coordinated new buildings pre cert installs
- Coordinate with customers and company surrounding street cuts from start to completion of work
- Multiple ERG member
- Process Improvement Initiatives
- Performance Improvement
- Technical Performance Monitoring
- Professional Relationships
- Schedule Coordination
- Inventory and Supply Management
- Project Planning
- Strategic Planning
Certification
Recerting frontline employee's with ladder handling, pole climbing, and defensive driving.
I am areial lift certified.
E-waste certified.
Recertification of employees, ladder handling and defensive driving.
Safely ensuring the employees can perform ladder handling/pole climbing correctly and safely at all times.
This includes having all correct PPE and performing all steps of this task correctly through out handling and climbing.
Being very detailed throughout the process.
Safely ensure employees understand defensive driving. Then we perform driving situations as well as parking vehicle clearances. One important thing is performing circle of safety and placement of cones while parked as well as educate on vehicle accidents and procedures.
Timeline
Installer
Comcast
08.2016 - 08.2016
Technical Supervisor
Comcast
08.2005 - Current
High School Diploma -
Castlemont High School