Marlisha Howell
Tupelo,MS
Summary
Experienced healthcare administrator with over 10 years in customer service and data management. Skilled in patient record management and insurance processing, with a focus on client support and satisfaction. Acknowledged for excellent communication and adaptability, maintaining high service standards across roles. Looking to contribute organizational and administrative expertise in a fast-paced setting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Childcare Provider
Self-employeed
10.2021 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided emotional support and guidance to children during difficult times.
- Introduced children to educational games and activities to boost learning.
- Assisted in potty training and other daily hygiene activities to support child development.
- Encouraged children to develop healthy social and emotional skills.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Liaised with parents and guardians to discuss child progress.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Maintained clean and organized classroom, ensuring conducive learning environment.
Data Entry Specialist
Mortgage Trade
10.2018 - 10.2021
- Accurately name, categorize, and maintain mortgage documents within company databases.
- Ensure confidentiality and compliance with data handling procedures.
- Support team members by streamlining documentation processes.
Part-time Assistant to Engineer Designer
Eliza Smith
03.2018 - 10.2018
- Prepared Bills of Materials (BOMs) and updated schematics/field symbols.
- Assisted with technical documentation and revisions for engineering projects.
In-Home Child Care Provider
Self-Employed
01.2012 - 10.2018
- Supervised and cared for children from newborns to school-aged.
- Developed engaging activities to promote learning and creativity.
- Maintained open communication with parents regarding child development and behavior.
- Ensured a safe and nurturing environment while preparing healthy meals and snacks.
Program Assistant & Driver
Caring Heart and Hands Adult Daycare Center
09.2015 - 06.2016
- Transported clients safely to and from the center.
- Monitored patient vitals and documented behavioral changes.
- Assisted clients with meals and daily activities to enhance quality of life.
Optician
Wal-Mart Vision Center
10.2008 - 03.2014
- Delivered exceptional customer service by guiding patients through eyewear purchases.
- Processed insurance claims (Medicare/Medicaid) and maintained accurate records.
- Repaired eyewear, educated customers on care, and recommended accessories.
- Handled departmental tasks including phones, inventory, and supply management.
Unit Administrative Assistant
Methodist South Hospital
08.2006 - 08.2008
- Managed medical records, assembled charts, and prepared reports for medical staff.
- Coordinated physician consults and scheduled tests/procedures.
- Supported daily operations by handling patient requests and ordering supplies.
Education
Associate of Science - Medical Billing & Coding
Fortis Online College
Winter Park, FL05.2011
Radiology Technology Studies
Northwest Community College & Itawamba Community College
01.2009
Skills
- Medical Terminology & Records Management
- Data Entry & Documentation
- Insurance Verification & Medical Billing
- Optical Services & Patient Support
- Microsoft Office Suite (Word, Excel, Outlook)
- Childcare & Client Care
- Strong Communication & Organizational Skills
Certification
Valid Driver’s License
Timeline
Childcare Provider
Self-employeed
10.2021 - Current
Data Entry Specialist
Mortgage Trade
10.2018 - 10.2021
Part-time Assistant to Engineer Designer
Eliza Smith
03.2018 - 10.2018
Program Assistant & Driver
Caring Heart and Hands Adult Daycare Center
09.2015 - 06.2016
In-Home Child Care Provider
Self-Employed
01.2012 - 10.2018
Optician
Wal-Mart Vision Center
10.2008 - 03.2014
Unit Administrative Assistant
Methodist South Hospital
08.2006 - 08.2008
Associate of Science - Medical Billing & Coding
Fortis Online College
Radiology Technology Studies
Northwest Community College & Itawamba Community College
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