Summary
Overview
Work History
Education
Skills
Certification
References
Extracurricular Activities
Languages
Timeline
Generic

Marlo Arreola

Imperial,CA

Summary

Friendly and reliable customer service professional offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Moreover, reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier/ Customer Service/ Sales

Best Buy
07.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Car Sales Associate

El Centro Motors
02.2020 - 06.2020
  • Greeted and interacted with customers
  • Conducted a series of duties: aided customers in educating them in vehicle functions with the purpose of selling the vehicle.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
  • Delivered exceptional service, consistently meeting or exceeding performance metrics.

Veterinary Office Assistant/ X-ray Technician

Desert Veterinary Hospital
03.2018 - 02.2020
  • Educated pet owners on preventative care measures, resulting in healthier pets and reduced medical costs.
  • Developed strong relationships with pet owners, resulting in increased client retention rates and a growing referral network for the clinic.
  • Organized vaccination clinics within the community to prevent common diseases like rabies from spreading to local pets and wildlife populations.
  • Increased client satisfaction through excellent communication skills and compassionate interactions with animals and their owners.
  • Assisted veterinary doctor with surgical procedures with precision, ensuring the safety and well-being of each patient during recovery.

Front Desk/ Janitor

4:13 Fitness Center
10.2018 - 02.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.

Sales Associate

Burlington Coat Factory
09.2017 - 11.2017
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Imperial Valley College
Imperial, CA
05.2024

High School Diploma -

Imperial High School
Imperial, CA
01.2017

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Sales experience
  • Customer Relations

Certification

Personal training certificate

References

Upon request

Extracurricular Activities

I personal train on the side and make clients their meal plans.

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Cashier/ Customer Service/ Sales

Best Buy
07.2021 - Current

Car Sales Associate

El Centro Motors
02.2020 - 06.2020

Front Desk/ Janitor

4:13 Fitness Center
10.2018 - 02.2019

Veterinary Office Assistant/ X-ray Technician

Desert Veterinary Hospital
03.2018 - 02.2020

Sales Associate

Burlington Coat Factory
09.2017 - 11.2017

Imperial Valley College

High School Diploma -

Imperial High School
Marlo Arreola