Marlo Lawrence

Work History

UI/UX Designer & Researcher

Purpose Design Agency

San Francisco, CA

01.2023 - Current

Worked with a 3-person team to design and test landing page for Purpose Design agency using Agile principles.
Drove UI requirements through to implementation, complete with accurate sizing estimates and task breakdowns.
Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times.
Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
Operated in global development environment, working across multiple time zones and cultures.
Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
Integrated UI features complying with prescribed code standards and technical design guidelines.
Devised site maps and mockups for designs based on proven methodologies and end-user feedback.

Adjunct Professor

University of Cincinnati

Cincinnati, OH

01.2019 - Current

Create, design, teach and present business concepts to doctoral students.
Grade quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Encourage class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Use a variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Organize time, space and resources to balance advanced instruction, challenging workloads and stringent deadlines.

Audiologist

William Demant

Cincinnati, OH

07.2022 - Current

Use advanced technology in the form of hearing aids to make patients’ lives better by giving them the ability to hear.
Measured hearing acuity and identified type and degree of hearing loss for patients by performing pure tone audiometry, speech audiometry and immittance audiometry testing.
Took ear impressions and molds, ordered instruments and fitted devices, making adjustments for comfort and optimal functionality.
Counseled patients to discuss hearing loss concerns and candidacy for personal amplification devices, hearing aids and amplifiers.
Performed comprehensive audiological evaluations for Standard Threshold Shift to determine work-related hearing loss or otherwise.
Promoted, sold and fit hearing aids and accessories, boosting overall sales [Number]%.
Collaborated with primary care physicians and otolaryngologists to initiate mutually beneficial referral programs.
Conducted presentations regarding various hearing and balance topics to increase community awareness and education on importance of hearing conservation and health.
Planned individually designed treatment programs to restore more seamless communication and improve hearing.
Proven ability to learn quickly and adapt to new situations.
Gained extensive knowledge in data entry, analysis and reporting.
Exercised leadership capabilities by successfully motivating and inspiring others.
Demonstrated leadership skills in managing projects from concept to completion.
Developed strong organizational and communication skills through coursework and volunteer activities.

Director of Clinical Services

Hearing Speech & Deaf Center

Cincinnati, OH

06.2021 - 07.2022

Oversaw 15 clinicians and helped to market the company by print ads I created
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Developed and adjusted work schedules for [Type] staff.
Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
Developed, implemented, revised, and evaluated policies and procedures.
Represented organization at all community events, answering questions, providing details and giving informative presentations.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

CEO/Marketing Manager/Audiologist

Cincinnati Hearing and Tinnitus

Cincinnati, OH

01.2005 - 01.2016

Merged 2 audiology practices and created a website, all print marketing material for the practice
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Accomplished multiple tasks within established timeframes.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Developed and implemented business strategies to achieve business goals and stay competitive.
Managed and motivated employees to be productive and engaged in work.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Leveraged data and analytics to make informed decisions and drive business improvements.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.

Summary

Overview

Work History

UI/UX Designer & Researcher

Adjunct Professor

Audiologist

Director of Clinical Services

CEO/Marketing Manager/Audiologist

Education

UI/UX Design Certification - UI/UX Design

Doctor of Audiology - Audiology

Master of Arts - Communication Sciences & Disorders

Bachelor of Arts - English Literature

Creative Writing Certificate -

Skills

Accomplishments

Timeline

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