Marlo Lochray
Fort Dodge,IA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Highly organized with sound judgment, analytical problem-solving skills and decisive nature. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Radiology Student
Trinity Regional Medical Center
Fort Dodge, IA
05.2024 - Current
- Communicated effectively with physicians, nurses, technicians and other healthcare professionals.
- Educated patients on the purpose of radiological tests prior to performing them.
- Adhered to HIPAA regulations while handling sensitive patient information.
- Provided assistance to physicians and other technologists during complex procedures.
- Utilized mobile imaging and x-ray equipment in trauma centers, operating rooms, emergency rooms, and patient bedsides.
Radiology Student
Pocahontas Community Hospital
Pocahontas, IA
10.2023 - 05.2024
- Provided patient care services, including obtaining vital signs, positioning patients for procedures, and preparing contrast media.
- Performed radiographic examinations using digital equipment and assisted with fluoroscopic procedures.
- Ensured compliance with regulatory standards related to radiation safety and quality control measures.
- Monitored patients during imaging exams to ensure their comfort and safety.
Sales Associate
Shoe Sensation
Fort Dodge, IA
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Handled customer complaints in a professional manner.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Analyzed customer feedback data to recommend improvements in service quality.
Cleaning Staff Member
QPS Employment Group Inc.
Fort Dodge, IA
07.2021 - 10.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
- Removed trash, debris and other waste materials from premises
- Confirmed all cleaning tools and equipment were stored properly after use
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance
- Handled equipment, chemicals, and materials properly and with caution
- Developed and implemented comprehensive cleaning plan for entire building
Concession Worker
Fort Dodge Parks And Recreation
Fort Dodge, IA
05.2021 - 08.2022
- Responded to customer complaints to help resolve issues
- Consistently provided friendly service to promote better customer engagement
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times
- Communicated stand offerings and answered guest questions regarding orders
- Maintained clean, organized workspace according to operational standards
- Handled cash and processed payments, sorting bills, and maintaining records of transactions
- Maintained high standards of customer service in high-volume, fast-paced operations
Education
Associate of Applied Science - Radiologic Technology
Iowa Central Community College
Fort Dodge, IA07-2025
High School Diploma -
St. Edmond Catholic School
Fort Dodge, IA05.2022
Skills
- Quality Control
- Materials Handling and Transport
- Process Management
- Workflow Management
- Production Deadline Management
- Quality Assurance
- Housekeeping
- Customer Service
- Cleaning and Sanitizing
- Food Handling Safety
- Supplies Restocking
- Process Improvement
Certification
- BLS Certified
- CPR Certified
Timeline
Radiology Student
Trinity Regional Medical Center
05.2024 - Current
Radiology Student
Pocahontas Community Hospital
10.2023 - 05.2024
Sales Associate
Shoe Sensation
10.2023 - Current
Cleaning Staff Member
QPS Employment Group Inc.
07.2021 - 10.2022
Concession Worker
Fort Dodge Parks And Recreation
05.2021 - 08.2022
Associate of Applied Science - Radiologic Technology
Iowa Central Community College
High School Diploma -
St. Edmond Catholic School
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