Summary
Overview
Work History
Education
Skills
Timeline
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Marlo Natwick

Chamberlain,SD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Prioritize projects and multitask effectively to achieve the project goals. Advanced computer skills, office management, well organized, high level of accuracy and attention to detail.

Overview

31
31
years of professional experience

Work History

Receptionist/ Federal Programs

Chamberlain School District
08.2016 - Current
  • Built all student information on the system used by all South Dakota school districts.
  • Communicated with Parents and Teachers regarding students.
  • Answered phones promptly and Greeted visitors to the school.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Planned all activities and graduation for students.
  • Maintained the food program for the entire school district.
  • Worked on Impact Aide Grant information.

Finance Manager

Willrodt Ford/ Willrodt Dodge
06.2014 - 06.2016
  • Provided loans for clients to purchase new and used cars.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Strengthened internal controls through regular audits and adherence to regulatory requirements.
  • Created additional income for the dealership via the sale of protective options.

Sales Associate/Interior Designer

Montgomery's Furniture
01.2012 - 05.2014
  • Prepare weekly and monthly reports to present sales figures, commission earnings and the overall team performance for management.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Handled cash transactions and credit card transactions, while also providing financed opportunities for clients.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

General Manager of Country Club

Madison Country Club
05.2009 - 12.2011
  • Managed budget implementations, employee reviews, training, schedules, and food/beverage ordering.
  • Managed wait staff, kitchen staff, pro-shop staff and Maintenance Staff.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented a new POS to efficiently handle sales, book tee times and coordinate tournaments.

District Manager, Vice President

Wells Fargo Bank, N.A.
05.2006 - 12.2008
  • Supervised 14 locations to enforce high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Modeled best practices for sales and customer service.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.

Regional Compliance Manager, Vice President

Wells Fargo Bank, N.A.
01.2003 - 05.2006
  • Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
  • Led regular reviews of existing policies, identifying opportunities for refinement or simplification where necessary.
  • Developed key performance indicators to measure the effectiveness of compliance programs, driving continuous improvement efforts.
  • Collaborated with cross-functional teams to address potential compliance concerns and develop corrective action plans.
  • Managed 3 state territory.
  • Managed all audits in alignment with federal regulations, delivering progress as well as regulatory compliance.
  • Collaborated with HR to implement code of business and ethics.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Private Banking Assistant

Wells Fargo Bank, N.A.
09.1995 - 12.2002
  • Participated in regular training sessions, staying up-to-date on industry trends and regulatory changes.
  • Ensured compliance with all bank policies and regulatory requirements while handling sensitive client information diligently.
  • Managed daily operations, including account maintenance, service requests, and documentation preparation.
  • Conducted comprehensive financial analyses to identify potential investment opportunities for clients.
  • Maintained strong relationships with high-net-worth clients through excellent communication and timely responses to inquiries.
  • Provided administrative support to senior bankers during complex deal negotiations or loan structuring processes.
  • Assisted in the development of tailored wealth management strategies, ensuring alignment with clients'' financial goals.

Teller Manager/ Teller

Wells Fargo Bank
08.1993 - 09.1995
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
  • Pursued new retail and commercial account growth to enhance bank's market position.
  • Ensured a professional and welcoming atmosphere at all times by maintaining a clean, organized workspace and promoting adherence to dress code standards among staff members.
  • Enhanced branch security by implementing strict cash handling procedures and monitoring staff adherence to guidelines.
  • Interviewed and hired teller candidates to promote adequate staff coverage during operating hours.
  • Ensured compliance with federal regulations and bank policies by conducting regular audits of teller transactions and cash drawers.
  • Prepared detailed reports on branch activities, performance metrics, and other relevant data for presentation to senior management during periodic review meetings.

Education

Bachelor of Science - Elementary Education

University of South Dakota
Vermillion, SD
05.1998

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Verbal and written communication
  • Leadership and team building
  • Operations Management
  • Internal Audits
  • Compliance Monitoring
  • Project Management
  • Budget Management
  • Credit analysis

Timeline

Receptionist/ Federal Programs

Chamberlain School District
08.2016 - Current

Finance Manager

Willrodt Ford/ Willrodt Dodge
06.2014 - 06.2016

Sales Associate/Interior Designer

Montgomery's Furniture
01.2012 - 05.2014

General Manager of Country Club

Madison Country Club
05.2009 - 12.2011

District Manager, Vice President

Wells Fargo Bank, N.A.
05.2006 - 12.2008

Regional Compliance Manager, Vice President

Wells Fargo Bank, N.A.
01.2003 - 05.2006

Private Banking Assistant

Wells Fargo Bank, N.A.
09.1995 - 12.2002

Teller Manager/ Teller

Wells Fargo Bank
08.1993 - 09.1995

Bachelor of Science - Elementary Education

University of South Dakota

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Marlo Natwick