Marlo Neer
Pleasant Grove
Summary
I graduated from Ameritech College of Healthcare in August of 2021. I currently am a case manager in the field of Home Health and Hospice, In the past I have worked in Respiratory/Sepsis during Covid-19 and worked in emergent and critical care. I started my love of administering care for people in emergent situations, as a EMT-B, volunteering for Spanish Fork Ambulance where I learned that I love serving in the medical field, I found that I was very good at it. I volunteered for 5 years where I achieved an award with my crew for responding and providing critical care to a patient that saved her life. My background is in Emergency Medicine out in the field as well as in the emergency department of Mountain View Hospital. I have a strong proficiency in my clinical skills, advocate of my patients, open and ethical communications, promoting effective organization, communication, and listening skills.
A compassionate professional willing to take the time to comfort nervous patients, lend a hand to nursing staff and physicians, while going the extra mile.
Working knowledge of EXCEL, AUTO CAD, coupled with MicroSoft and E-Clinical software abilities.
Dedicated employee known for punctuality, dedication to promoting better health for patients, pursuing employment options where good customer service and positive attitude will make a difference.
Hardworking and reliable with an exceptional work ethic, a nurse with strengths in hustling, reacting positively in a stressful work environment, de escalating situations while putting individuals at ease, keeping an open mind on very critical and diversified situations
As a registered nurse I offer experience in placing IV's, injections, and acute patient care with a strong desire to be a positive role in the recovery of my patients.
Highly organized, proactive and punctual with team-oriented mentality.
Flexible hard worker ready to learn and contribute to team success. Outgoing and friendly person, who is very respectful to all I come in contact with, a strong drive to succeed by furthering my education and skills obtaining a Bachelor's degree in the near future,
Adaptable and driven with strong work ethic I learned from my parents, I am able to adapt and thrive in team-based or individually motivated settings. Detail-oriented, delivering compassionate care to all patients I come in contact with.
Successful at assessments, gathering vital signs information, monitoring patients, critical thinking, keeping and maintaining electronic charts with speed and accuracy. Offers exceptional patient support for wide range of acute and chronic conditions. Certified in CPR, First Aid, Law Enforcement.
Excellent track record of meeting academic goals and excelling in clinical placements. Commended for my hardworking, punctual team-player, always striving to better myself attitude.
I have a strong desire to achieve personal and career goals, a passion to finish out my career in the medical field as an RN.
Overview
23
23
years of professional experience
Work History
RN Case Manager
Active Home Health and Hospice
Sandy
08.2023 - Current
- Educated patients and families on health management and available resources for support.
- Monitored patient progress and adjusted care plans based on evolving health conditions.
- Conducted home visits to evaluate patient environments and support systems for safety.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Maintained accurate documentation of patient progress in the electronic health record.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided compassionate end-of-life care to patients and families.
- Administered medications and monitored patient responses effectively.
- Collaborated with interdisciplinary teams to develop care plans.
- Educated families on hospice services and available resources.
- Assessed patient conditions and reported changes to the healthcare team.
- Maintained accurate documentation of patient care activities and interventions.
- Educated patients and family members on disease process, medication administration, nutrition and symptom management.
- Conducted home visits regularly to assess patient's condition and provide necessary interventions.
- Maintained accurate records of patient progress notes, treatments administered, medications given.
- Assisted in end-of-life decision making processes with respect to patient wishes.
- Responded promptly to emergency situations such as pain crisis or respiratory distress.
- Reviewed medical history of patients admitted into hospice program to determine eligibility for services.
- Collaborated with other healthcare professionals including social workers, chaplains, and doctors to ensure quality care is provided throughout the hospice experience.
- Delivered respectful, compassionate care to each patient and family member.
- Created and applied tailored care plans that would meet each patient's individualized needs.
- Administered medications as prescribed by physicians while monitoring for side effects.
- Performed advanced nursing functions such as wound care or IV therapy according to established standards of practice.
- Assisted with discharge planning activities prior to a patient leaving hospice service.
Registered Nurse, ICU
Utah Valley Hospital
Provo
01.2023 - 08.2023
- Assessed patients, prioritized treatment, maintained patient stability,
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Monitored and managed various treatment and care interventions.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Clinical Assistant
Utah County Health Department
Provo
08.2015 - 06.2020
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated with patients by phone and via written correspondence.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Used E-Clinical Works software to process patient payments and update accounts.
Sampler
Freeport-McMoRan Copper & Gold
Vanadeium
01.2012 - 05.2015
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Completed accurate measurements of blast hole samples, products with rulers, calipers, gauges and micrometers and documented findings in official records.
- Performed standardized tests and diagnosed problems with GPS System and Surveying tools.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Worked closely with Geologists, Engineers, Mine operations, Superintendents. Communicating about the material in the mine and where the shovel should send the material to be mined.
Law Enforcement Officer
Pleasant Grove Police Department
Pleasant Grove
06.2009 - 06.2011
- Conducted routine patrols of assigned areas to prevent, reduce, and detect criminal activity, and responded to emergency situations requiring law enforcement intervention; monitored and enforced traffic laws and ordinances, and issued warnings and citations for traffic violations.
- Investigated traffic accidents, complaints, and suspicious activity, and secured crime scenes, interrogated suspects and witnesses, and collected evidence to support allegations; provided expert testimony in court.
- Fostered personal and professional relationships with community members to create safer environments for police and citizens.
- Liaised between public and police department, strengthening relationships, communications, and trust between neighbors and police.
- Processed incoming inmates and arrestees and compiled arrest packages, including arrest and booking documentation, fingerprints, mug shots and medical history.
- Contributed to criminal court cases and hearings by providing testimony under oath.
- Coordinated with local, federal, and interstate law enforcement agencies to apprehend suspects; Mirandized suspects upon apprehension.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Investigated criminal and traffic offenses.
- Made arrests for violations of criminal laws and conducted background investigations.
- Responded to and investigated security and burglar alarms.
- Directed and controlled crowds at parades, funeral processions and sporting events.
- Fostered rapport with school personnel and students to build trust and cultivate communication.
- Wrote, reviewed and approved reports entered in county database.
- Served active warrants and subpoenas.
- Apprehended suspects, prepared case reports and testified in courtroom hearings.
- Conducted field sobriety tests and used portable breathalyzers to perform tests.
- Responded to calls related to DWI, felonies, misdemeanors, domestic abuse and animal rescue.
- Mediated domestic-related disturbances and protected victims from harm.
- Adhered to all safety protocols and properly handled all equipment, weapons and materials.
- Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
- Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
Registrar Clerk
Mountain View Hospital
Payson
10.2003 - 06.2009
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Offered every visitor immediate, personalized and friendly assistance by helping with registering and personal and insurance information.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Communicated with customers regarding their medical problem processes to maintain satisfaction.
- Handled all delegated tasks, including registering patients and filing.
EMT-Basic Volunteer Ambulance
Spanish Fork City
Spanish Fork
10.2003 - 06.2009
- Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
- Evaluated patients' medical status and monitored vital signs during transit.
- Demonstrated dedication to providing quality care through continued training and education.
- Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
- Managed care in field and in-transit, including performing standard testing and administering necessary medication.
- Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Delivered emergency care to individuals involved in motor vehicle accidents, falls and self inflicted incidents.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
EMT-B Technician
Mountain View Hospital
Payson
10.2003 - 06.2008
- Evaluated patients' medical status and monitored vital signs.
- Evaluated patients' medical status and monitored vital signs during stay at hospital.
- Delivered emergency care to individuals involved in motor vehicle accidents, falls and self inflicted incidents.
- Remained level-headed and proactive during emergency situations.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Demonstrated dedication to providing quality care through continued training and education.
Education
Associate of Science - Nursing Science
Ameritech College of Healthcare
Draper, UT08.2021
Law Enforcement Officer - Criminal Justice
UVU POST
Orem, UT06.2008
Skills
- Verbal and written communication
- Patient scheduling
- Telephone etiquette
- Data entry
- Medical billing
- Medication administration
- Medical documentation
- IV setup
- Task prioritization
- Vitals monitoring
- Medication and IV administration
- IV drug therapy management
Timeline
RN Case Manager
Active Home Health and Hospice
08.2023 - Current
Registered Nurse, ICU
Utah Valley Hospital
01.2023 - 08.2023
Clinical Assistant
Utah County Health Department
08.2015 - 06.2020
Sampler
Freeport-McMoRan Copper & Gold
01.2012 - 05.2015
Law Enforcement Officer
Pleasant Grove Police Department
06.2009 - 06.2011
Registrar Clerk
Mountain View Hospital
10.2003 - 06.2009
EMT-Basic Volunteer Ambulance
Spanish Fork City
10.2003 - 06.2009
EMT-B Technician
Mountain View Hospital
10.2003 - 06.2008
Associate of Science - Nursing Science
Ameritech College of Healthcare
Law Enforcement Officer - Criminal Justice
UVU POST