Marlo Price
Columbus,Ohio
Overview
23
23
years of professional experience
Work History
Administrative Officer/Training Supervisor/Center Coordinator
Franklin County Department of Job & Family Services
Columbus
05.2012 - Current
- Direct and supervise the activities of case manager supervisors and clerical support staff in the training department
- Co-manage the supervisory staff of the transition department
- Coordinate trainings to meet current and new case management, clerical and specialized agency staff as well as community partner policy and procedural needs
- Develop curriculum to address compliance issues
- Act as a liaison between the department and Executive Management and Senior Staff.
Supervisor
Franklin County Department of Job & Family Services
Columbus
05.2016 - 11.2022
- Provide supervision and oversight to assigned case manager and support staff (eight to eleven per ten-week cycle)
- Organize and develop training curricula/programs to meet specific training needs
- Develop training aids such as PowerPoint presentations, instructor manuals, participant guides, and workbooks
- Conduct employee trainings for new and ongoing staff including case managers and clerical support staff
- Present training programs using recognized training techniques and tools
- Provide subject matter expertise/technical assistance to administrative and line staff.
Center Coordinator
Franklin County Department of Job & Family Services
Columbus
05.2012 - 05.2016
- Assessed training needs for new and existing employees specifically case manager and clerical support staff
- Coordinated daily work of training officers
- Identified internal and external training programs to address competency gaps
- Partnered with internal stakeholders regarding employee training needs
- Liaised with subject matter experts regarding instructional design
- Mapped out training plans for individual employees when requested
- Facilitated learning through a variety of delivery methods including classroom instruction and on-the-job coaching
- Handled logistics for daily training activities including venues and equipment.
Case Manager
Franklin County Department of Job & Family Services
Columbus
04.2001 - 05.2012
- Determined eligibility for Federal, state and local public assistance programs, including Ohio Works First (TANF), Food Stamps, Medicaid, Title XX childcare, and PRC
- Managed caseload of over 250 families, who are interviewed every 6 months to ascertain their continued eligibility, to include documentation of all services provided and accurate, up-to date case notes in the appropriate format
- Provided information and referral to appropriate community services
- Conducted job skill assessments to assist clients in appropriate work assignments with Agency and in finding full time and permanent employment
- Provided crisis intervention as needed
- Tracked and recorded statistics (e.g., accuracy rate, phone records) to report to unit supervisor.
Administrative Assistant 2
Office of Women’s Health Initiatives, Ohio Department of Health
Columbus
- Planned and conducted state-wide focus groups to ascertain the health needs of women in the state of Ohio (i.e., created survey instruments and interview questions, planned logistics for the facilitation of the focus groups)
- Analyzed, compiled data and wrote the final needs assessment report used to set the initial agenda for this Office
- Coordinated the planning of a statewide conference (i.e., invited speakers and arranged contractual agreements, program planning, assisted in grant writing, public relations and fundraising activities, identified and collected relevant data, research and policy resources)
- Assisted the Chief in gathering information necessary for formulating and implementing policies concerning women’s health issues
- Served as a liaison between the Chief and various women’s advocacy groups on the state and national level.
Timeline
Supervisor
Franklin County Department of Job & Family Services
05.2016 - 11.2022
Administrative Officer/Training Supervisor/Center Coordinator
Franklin County Department of Job & Family Services
05.2012 - Current
Center Coordinator
Franklin County Department of Job & Family Services
05.2012 - 05.2016
Case Manager
Franklin County Department of Job & Family Services
04.2001 - 05.2012
Administrative Assistant 2
Office of Women’s Health Initiatives, Ohio Department of Health
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