Marlo Taylor
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Health Care Aide
Emerest Health Of Missouri
01.2019 - Current
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Cashier
Walmart
10.2017 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
Schnucks Markets
03.2014 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Checked personal identifications during alcohol and tobacco sales.
Server Order Writer
AT&T Communications
02.2001 - 09.2012
- Responded to customer calls and emails to answer questions about products and services.
- Logged work orders and change orders into [Software] database to track job status.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Provided [Timespan] job status reports to promote quick and accurate service.
- Maintained up-to-date knowledge of product and service changes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Cross-trained and provided backup support for organizational leadership.
Sales Agent
AT&T Communications
05.1998 - 02.2001
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Logged reports, expenses, receipts, and sales in company database.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Trained and mentored new sales representatives.
Education
GED -
Harris Stowe
3026 Laclede Ave St. Louis, MoOffice Production -
Watterson Skills Center
St Louis, MOSkills
- Organization and Time Management
- Active Listening
- Attention to Detail
- MS Office
- Decision-Making
- Data Entry
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
Accomplishments
- Ten years outstanding work award
- Promoted to Service Order Writer,AT&T 15 years loyalty to one employer
- Monthly awards for exceeding quotas
- Employee of the month for excellent customer service
Timeline
Health Care Aide
Emerest Health Of Missouri
01.2019 - Current
Cashier
Walmart
10.2017 - 11.2020
Cashier
Schnucks Markets
03.2014 - 12.2016
Server Order Writer
AT&T Communications
02.2001 - 09.2012
Sales Agent
AT&T Communications
05.1998 - 02.2001
GED -
Harris Stowe
Office Production -
Watterson Skills Center
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