Marlo Turner
Shreveport
Summary
Dynamic Office Manager at Specialty Tax with a proven track record in enhancing workflow efficiency and optimizing resource allocation. Skilled in customer service and staff management, I successfully implemented filing systems that improved document retrieval time and led budget initiatives that achieved significant cost savings.
Overview
15
15
years of professional experience
Work History
Office Manager
Specialty Tax
03.2011 - Current
- Streamlined office operations to enhance workflow efficiency and support team productivity.
- Managed scheduling, ensuring optimal resource allocation for client meetings and staff coordination.
- Developed and implemented filing systems, improving document retrieval time and organization.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
- Trained new administrative staff on office protocols, fostering a collaborative work environment.
- Coordinated tax preparation processes, ensuring compliance with regulations and timely submissions.
- Analyzed operational workflows to identify areas for process improvement, enhancing overall performance.
- Led office budget management initiatives, achieving cost savings through strategic resource allocation.
Education
Associate of Science - Business Administration And Management
Blinn College
Brenham, TX05-1998
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Staff management
- Conflict management
- Training and coaching
Timeline
Office Manager
Specialty Tax
03.2011 - Current
Associate of Science - Business Administration And Management
Blinn College