Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARLO L. FULLER

Island,Fl

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Principal Secretary

Bridgeprep Academy Of Duval
09.2020 - Current



  • Servers as Point of Contact for the Principal
  • Performed and Referral program
  • Process USDA Food Program application
  • Reporting Attendance
  • Inform and answer questions about program
  • Ensure all paperwork is accurate and up to date
  • Maintain files, and logs
  • Obtain statistical data
  • Prepare appropriate government forms
  • Operations of the CYMS system
  • Maintain operations of the front desk; answering multi-phone line and using variety of office equipment
  • Providing outstanding customer service
  • Ordering supplies for front desk and classrooms
  • Preparing financial data pertains to CYP programs
  • Records and track payments.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

School Registrar

Florida Cyber Charter Academy
01.2016 - 04.2020
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Guided and supported faculty and staff in development of new programs.
  • Assisted in development and implementation of faculty development plans.
  • Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Family Support Worker

Children’s Home Society
07.2014 - 05.2016
  • Supervisor: Joy Mathers 904-350-9796 May be contacted
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Developed rapport to create safe and trusting environment for care.
  • To Share information and concerns with the center’s leader, maintain confidentiality of clients
  • To provide parents with appropriate support to the children and their families and to adhere to The Children’s Home
  • Society polices in all aspect of their role
  • Regarding to child protection and the families
  • Establishing rapport with clients
  • Determining eligibility for federal programs such as Medicaid, Supplemental Nutrition
  • Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) and Children’s
  • Health Insurance Program (CHIP)
  • Detecting over/under payments in benefits issuances
  • Maintaining a clear and concise narrative documentation of case actions
  • Use of state and federal databases to determine eligibility around such factors as citizenship and income
  • Explaining decisions to clients involving complex rules and regulations
  • Connecting clients with community resources
  • Maintain clinical records and documentation according to contact and CHS Standards
  • Assist in coordinated psychological assessments required for cases
  • Providing logistical support and technical assistance to staff members ensuring that the children’s center is welcoming and supportive to parents through participation at meetings

Secretary

US Navy, Defense
08.2008 - 07.2012
  • Wpm: 53
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Supervisor: Dr.Gail Awakuni (011) 81-95650-2385 (may be contacted)
  • Managed principals and other department chairs calendar
  • Maintained daily operation of the front desk duties and responsibilities, controlling a multi phone line, ensure that all facilities and staff received messages and transferring calls
  • Ensured policies, procedures, and detailed instructions for the implementation of enrollment, responsible for maintaining over 250 students records, with an rating of 97% accurateness with yearly inspection Managed principals and other department chairs calendar
  • Responsible for the collection of fees for tuition which exceeded 25,000., ensuring that all active duty military and contractor are aware of DODEA school and privacy policy and to assist with a ease of transition for the student, teacher and parents
  • Composed letters to parents and staffed, proof read all outgoing documents, , handled called with discretion and maintain confidentiality of the office from payroll, disciplinary actions of students and faculty
  • Establishing and maintaining records; compiling and distributing materials and reports; and responding to inquiries from a variety of internal and external sources
  • Assisted in creating and maintains the offices web and intranet pages, using the publishing software to create documents and other office resources
  • Schedules appointments, meetings, travel reservations/accommodations, for the purpose of assigned administrator
  • Researches assigned topics attendance records, athletic policies, education codes, for the purpose of providing information for department operations
  • Compiles data from a variety of sources for the purpose of complying with financial, legal and/or administrative requirements
  • Experience with records maintenance
  • Reviewing and editing correspondences
  • Maintain staff time and attendance, tracking through database
  • Researching and compiling data for reports for department chairpersons
  • Handling, tracking, corresponding and filing of complaints
  • Prepared student records for transfer

Volunteer

Guardian Ad Litem
10.2013 - 05.2016
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

General Studies /History

Lafayette High School
Buffalo, NY
06.1998

Associate of Arts - Early Childhood Education

Central Texas College
Keflivik Iceland

Skills

  • SPECIAL KNOWLEDGE
  • Proficient working in
  • FOCUS District Systems
  • Able to Proficiently utilize Microsoft programs to include Word, PowerPoint, Outlook and Excel
  • Completion of the Microsoft Social Responsibility Programs
  • Scheduling and calendar software
  • Remote Conferencing
  • Clerical Support
  • Order Placement
  • Transcript Preparation
  • Office Organization
  • Document Management
  • Database and Client Management Systems

Certification

  • CAP - Certified Administrative Professional
  • MFAH Training Instructor
  • Certified First Aid /Work Place Safety Instructor, United States Navy
  • Testing Coordinator Bridgeprep Academy
  • Testing Monitor Bridgeprep Academy
  • LPN License - 8/2005

Timeline

Principal Secretary

Bridgeprep Academy Of Duval
09.2020 - Current

School Registrar

Florida Cyber Charter Academy
01.2016 - 04.2020

Family Support Worker

Children’s Home Society
07.2014 - 05.2016

Volunteer

Guardian Ad Litem
10.2013 - 05.2016

Secretary

US Navy, Defense
08.2008 - 07.2012

General Studies /History

Lafayette High School

Associate of Arts - Early Childhood Education

Central Texas College

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MARLO L. FULLER