Marlon Alejo

Work History

Truck Driver/Owner

Marko Polo Express LLC.

04.2022 - 11.2022

Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Documented mileage, deliveries, pickups, customer issues and damages.
Inspected truck for defects and safe operating condition before, during and after trips.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Secured vehicle to tow truck and checked all attachments for safe operation.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Operated with safety and skill to avoid accidents and delays.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Verified contents of inventory loads against Bills of Lading.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Maximized load safety by balancing, securing, and weighing products.
Maintained daily, legible DOT log book and submitted corresponding documents.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Completed routine maintenance on truck to keep in working order.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Monitored and managed fuel consumption and expenses for management reporting.
Completed preventive maintenance checks and basic repairs to vehicles.
Answered roadside assistance calls for tows and other vehicle support.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Truck Driver

Red Line Xpress LLC.

04.2021 - 04.2022

Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Inspected truck for defects and safe operating condition before, during and after trips.
Dropped and hooked trailers and changed configuration of equipment.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Inspected load security and checked for damages.
Verified contents of inventory loads against Bills of Lading.
Completed routine maintenance on truck to keep in working order.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Answered roadside assistance calls for tows and other vehicle support.
Documented mileage, deliveries, pickups, customer issues and damages.
Secured vehicle to tow truck and checked all attachments for safe operation.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Maximized load safety by balancing, securing, and weighing products.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Monitored and managed fuel consumption and expenses for management reporting.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Completed preventive maintenance checks and basic repairs to vehicles.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Operated with safety and skill to avoid accidents and delays.

Paint Department Sales Associate

Home Depot

10.2018 - 11.2019

Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Used in-store system to locate inventory and place special orders for customers.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Prioritized helping customers over completing other routine tasks in store.
Utilized company website and vendor catalogs to locate special order items for customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Alerted customers of department promotions and sales to increase overall departmental sales.
Recommended complementary purchases to customers, increasing revenue.
Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
Maintained stock shelves by fronting, facing and straightening products throughout shift.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.

Delivery Driver

Domino's Pizza

10.2017 - 10.2018

Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Successfully avoided time delivery delays by carefully planning best routes.
Managed customer inquiries and complaints in polite and professional manner.
Completed rush deliveries on tight timetables to satisfy customer needs.
Completed on-time deliveries by choosing best and most efficient routes.
Followed corporate procedures to maintain company and customer data confidentiality.
Kept detailed records of deliveries and money received from customers.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Inspected and maintained delivery vehicle regularly to keep in safe working order.
Verified accuracy of all deliveries against order forms.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Fostered positive working relationships with regular customers.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Minimized company liability and risks to loads by obeying traffic laws.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Operated vehicle safely in highly congested areas with no traffic violations.

Line Cook

Seasons 52. DARDEN RESTAURANTS GROP

01.2017 - 02.2018

Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained smooth and timely operations in preparation and delivery of meals.
Monitored food quality and presentation to maintain high standards.
Produced adequate amounts of mise en place to make meal preparation easier.
Plated and presented all dishes to match established restaurant standards.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Grilled meats and seafood to customer specifications.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Prepared food items in compliance with recipes and portioning control guidelines.
Kept kitchen clean and organized by performing daily maintenance tasks.
Assisted in developing new menu items to reflect restaurant's style and standards.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Verified proper portion sizes to consistently attain high food quality standards.
Interacted with guests to obtain feedback on product quality and service levels.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked food temperature regularly to verify proper cooking and safety.
Developed strategies to enhance catering and retail food service revenue and productivity goals.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Prepared and cooked meals according to recipes and customer specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Prepared and cooked full course meals based on restaurant recipes and specifications.

Rideshare Driver

Uber And Lyft

08.2017 - Current

Picked up riders at designated locations and greeted upon vehicle entry.
Assisted elderly and disabled passengers entering and exiting shuttle.
Delivered passengers to destinations safely and on time.
Pointed out landmarks and other points of interest to passengers.
Planned routes based on knowledge of local areas, GPS information and customer preferences.
Communicated with passengers regarding estimated time of arrival.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Monitored traffic patterns and adjusted routes to minimize travel time.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Remained calm and poised in emergent situations.
Responded with ease to sudden changes in routes and schedules.
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Responded to passenger concerns and complaints politely and professionally.
Followed designated routes and schedules while operating vehicles.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Followed company guidelines and policies when interacting with passengers.
Adhered to all safety regulations and traffic laws while driving.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Inspected vehicles to confirm safe and fully-functioning working condition.
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Helped passengers with luggage, collected fares and politely answered questions.
Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Drove VIPs to corporate events and meetings.
Followed applicable traffic regulations and traffic laws.
Developed deep knowledge of local routes and area destinations.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Built and maintained positive relationships with passengers by providing friendly and professional service.

Summary

Overview

Work History

Truck Driver/Owner

Truck Driver

Paint Department Sales Associate

Delivery Driver

Line Cook

Rideshare Driver

Education

Associate of Science - Computer And Information Sciences

Bachelor of Arts - Psychology

Skills

Timeline

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