Marlon Bryant
Riegelwood,NC
Summary
Dynamic professional with extensive experience at USPS and a proven track record in package handling and customer service. Skilled in machinery operation and quality control, I excel in problem-solving and fostering professional relationships. Committed to enhancing operational efficiency while ensuring safety compliance and environmental standards.
Overview
35
35
years of professional experience
Work History
City Carrier Assostamt
USPS, United States Postal Service
Wilmington, NC
10.2025 - 01.2026
- Delivered mail efficiently to designated routes while adhering to safety protocols.
- Maintained accurate records of deliveries and pickups using tracking systems.
- Adapted quickly to changing weather conditions and customer demands during daily operations.
- Provided excellent customer service by addressing inquiries and concerns promptly.
Armed Security Officer
Allied Universal Security Services
Whiteville, NC
03.2025 - 10.2025
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, coordinating with emergency services when necessary.
- Prepared detailed incident reports documenting activities and observations during shifts.
- Assisted in the training of new security personnel on protocols and procedures.
- Utilized surveillance systems effectively to maintain situational awareness at all times.
- Engaged with clients and visitors, providing assistance while enforcing security regulations.
- Maintained inventory of equipment, ensuring readiness for various security scenarios.
Account Manager
Healthcare Services Group
Bolivia, NC
04.2024 - 09.2024
- Managed client accounts to ensure satisfaction and retention in service delivery.
- Managed budget. employee scheduling, training and hiring.
- Facilitated communication between clients and internal teams for effective issue resolution.
- Developed tailored solutions based on client needs, enhancing service offerings.
- Executed contract renewals and negotiated terms to optimize client relationships.
- Monitored account performance metrics, identifying areas for improvement and growth.
- Coordinated training sessions for new clients on service usage and features.
- Assisted in the preparation of reports detailing account status and progress updates.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
- Trained staff on proper cleaning techniques and equipment use to enhance service quality.
- Managed daily operations of environmental services, ensuring compliance with safety and sanitation standards.
- Implemented waste management strategies, reducing disposal costs while promoting recycling initiatives.
- Conducted regular inspections to assess cleanliness and safety, addressing deficiencies promptly.
- Coordinated schedules for housekeeping staff to optimize workforce efficiency and coverage.
- Developed training materials focused on best practices in environmental services for new hires.
- Collaborated with cross-functional teams to improve processes related to facility maintenance and cleanliness.
- Resolved staff conflicts and facilitated communication to maintain a positive work environment.
- Managed regulatory compliance for all environmental permits, ensuring timely reporting and adherence to state and federal requirements.
- Led training in sanitation and cleaning practices.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Machine Tender
International Paper
Riegelwood, NC
05.1999 - 12.2023
- Operated and maintained paper production machinery to ensure optimal performance.
- Monitored quality control processes to uphold product standards and specifications.
- Certified Forklift trainer for 12 years
- Trained and mentored junior staff on equipment operation and safety protocols.
- Implemented process improvements that enhanced efficiency in machine operations.
- Managed workflow coordination to minimize downtime during production shifts.
- Collaborated with maintenance team to troubleshoot mechanical issues promptly.
- Conducted routine inspections to identify potential equipment malfunctions before escalation.
- Participated in cross-training programs, broadening skillset across multiple machines within the facility.
- Reduced downtime for production line by quickly addressing and resolving machine malfunctions.
- Worked closely with supervisors to address any concerns or issues related to machine operation or performance promptly.
- Managed inventory of materials and supplies for general use and specific projects to consistently meet client needs and maximize satisfaction.
- Performed routine equipment maintenance such as cleaning and lubricating machines or replacing broken needles.
- Trained new operators on safety protocols and machine handling procedures.
- Led shift operations, coordinating tasks among team members for maximum productivity.
- Analyzed production data to identify trends and recommend operational enhancements.
- Coordinated with quality control teams to address any product defects or discrepancies, ensuring customer satisfaction.
- Conducted root cause analyses on recurring issues, implementing corrective actions that resulted in long-term solutions.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Operated and controlled DCS, PLC and House Crane equipment.
- Crew Lead for dryend of machine
Chemical Operator
Kosa
Wilmington, NC
01.1995 - 02.1999
- Operated chemical processing equipment to ensure optimal production efficiency.
- Monitored and adjusted process parameters to maintain product quality standards.
- Conducted routine inspections to identify and resolve equipment malfunctions.
- Collaborated with team members to improve safety protocols and operational procedures.
Chemical Operator
Coatings and Adhesives
Leland, NC
07.1992 - 01.1995
- Trained new operators on equipment handling and safety compliance measures.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Maintained accurate documentation of production processes and inventory levels.
- Led safety audits to ensure adherence to regulatory requirements and industry standards.
Field Artillery Cannon Crewmember
US Army
Ft. Riley, KS
09.1990 - 05.1992
- Operated artillery systems to support strategic military operations in diverse environments.
- Conducted maintenance and troubleshooting of field artillery equipment to ensure operational readiness.
- Collaborated with team members to execute precise firing missions under high-pressure conditions.
- Implemented safety protocols during live-fire exercises, enhancing crew performance and mission success.
Education
High School Diploma -
East Bladen High School
Elizabethtown, NCSkills
- Handheld scanner operation
- Professional relationships
- Package handling
- Excellent multitasking
- Environmental policy development
- Hazardous materials handling
- Emergency response planning
- Waste management
- Air quality monitoring
- Environmental education
- Permitting process
- Environmental compliance
- Industrial hygiene
- Custodial services skills
- Delegating work assignments
- Inspecting equipment
- Hazardous waste management
- Trash collection
- Troubleshooting
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Problem-solving
- Teamwork and collaboration
- Workplace safety
- Computer skills
- Equipment operation
- Power and hand tools
- Safety compliance
- Machine maintenance
- Forklift and pallet jack operation
- Quality control
- Manufacturing experience
- Heavy lifting
- Machinery cleaning
- Basic math
- Quality assurance
- Shipping and labeling
- Forklift operation
- Production monitoring
- Manufacturing
- Start up procedures
- Manual machining
- Breakdown troubleshooting
- ISO 9001:2015
- Production preparation
Timeline
City Carrier Assostamt
USPS, United States Postal Service
10.2025 - 01.2026
Armed Security Officer
Allied Universal Security Services
03.2025 - 10.2025
Account Manager
Healthcare Services Group
04.2024 - 09.2024
Machine Tender
International Paper
05.1999 - 12.2023
Chemical Operator
Kosa
01.1995 - 02.1999
Chemical Operator
Coatings and Adhesives
07.1992 - 01.1995
Field Artillery Cannon Crewmember
US Army
09.1990 - 05.1992
High School Diploma -
East Bladen High School