Marlon Calabria
Atlanta,GA
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through three years of aviation experience.
Overview
18
18
years of professional experience
Work History
Ramp Agent
Delta Airlines
02.2023 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Department Manager
Zara USA
01.2018 - 02.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Demonstrator
Electrolux Brazil
01.2013 - 11.2017
- Demonstrated and explained [Type] products to persuade customers to complete purchases.
- Provided coupons, product samples and informational brochures to customers.
- Consistently kept working area clean and organized and returned items to proper locations following demonstrations.
- Spoke with interested customers and provided additional product information.
Flight Attendant
MAP Linhaus Aereas
03.2006 - 11.2008
- Provided exceptional customer service onboard aircraft.
- Actively seek to ensure that safety and comfort of customers during turbulence or delays.
- Administered and coordinated medical emergencies care as needed during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Managed unexpected changes in a time-sensitive and stressful environment.
Education
Master of Science - Marketing
Uninorte Laureate International
Manaus, Brazil05.2005
Skills
- Multilingual - Speaks English, Portuguese, Spanish and French
- Customer-Centric Professional
- Customer Needs Assessment and problem solving
- Can work independently or as a a team player
- Time Management
- Decision maker
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
French
Full Professional
Timeline
Ramp Agent
Delta Airlines
02.2023 - Current
Department Manager
Zara USA
01.2018 - 02.2023
Demonstrator
Electrolux Brazil
01.2013 - 11.2017
Flight Attendant
MAP Linhaus Aereas
03.2006 - 11.2008
Master of Science - Marketing
Uninorte Laureate International
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