Marlon Castellanos
Glendale,AZ
Summary
A dedicated and disciplined professional with over 7 years of military experience, complemented by retail and security expertise, currently pursuing a college degree. A team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent time management, solid communication, planning and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Infantry Team Leader
United States Army National Guard
08.2021 - 09.2024
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication for 7 years.
- Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
- Ensured mission success by utilizing strategic planning skills in challenging environments.
Security Officer
Rivian Automotive Inc.
08.2022 - 12.2023
- Greeted thousands of guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access to thousands of customers.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Target Associate
Target
07.2021 - 08.2022
- Increased hundreds of customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Infantry Platoon Sergeant
United States Marine Corps
09.2017 - 07.2021
- Enhanced unit readiness by conducting rigorous training exercises and maintaining strict adherence to standards.
- Maintained high levels of discipline and morale within the platoon through effective communication, mentorship, and team-building activities.
- Improved platoon performance through consistent evaluation, feedback, and tailored leadership development plans for each soldier.
- Developed strong problem-solving and decision-making abilities.
- Participated in international deployments and missions.
Education
BBA - Business Administration And Management
Glendale Community College
Glendale, AZ06-2026
Certificate - Aviation Maintenance
Aviation Institute of Maintenance
Oakland, CA07-2023
High School Diploma -
Leuzinger High School
Lawndale, CA06-2017
Skills
- Superior customer service
- Relationship building and management
- Leadership and problem solving abilities
- Security Operations and Surveillance
- Customer Relations
- Microsoft Excel
- Microsoft PowerPoint
- Administrative Support
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Security Officer
Rivian Automotive Inc.
08.2022 - 12.2023
Infantry Team Leader
United States Army National Guard
08.2021 - 09.2024
Target Associate
Target
07.2021 - 08.2022
Infantry Platoon Sergeant
United States Marine Corps
09.2017 - 07.2021
BBA - Business Administration And Management
Glendale Community College
Certificate - Aviation Maintenance
Aviation Institute of Maintenance
High School Diploma -
Leuzinger High School
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