Marlon English
Belvidere,IL
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
District Manager
Portillos Restaurants Group
10.2021 - 09.2024
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Analyzed sales data to identify growth opportunities and areas for improvement across district.
Field Development Manager
Portillo's Restaurant Group
11.2019 - 10.2021
- Mentored employees, providing constructive feedback, which improved job efficiency.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Conducted orientation sessions and organized on-the-job training for Management new hires.
- Assisted in conducted training courses and prepared videos for long-term use.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Assessed skill gaps for MIT's in Production area, and developed training course of action to meet identified needs.
- Directed training programs (RMDP) and development paths for managers and supervisors.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
Restaurant District Manager
Cracker Barrel Old Country Store Inc
06.2007 - 06.2019
- Responsible for 7 operations of on Average $40 million in restaurant & Retail sales annually.
- Ensures compliance with food quality and food safety standards and facility cleanliness.
- Responsible for execution of all policies, procedures, programs and systems while promoting ethical business practices.
- Ensure compliance with all federal, state, and local laws for each restaurant in their assigned region.
- Full Financial accountability including bookkeeping, P&L, Inventory, sales forecasting and trends.
- Control costs and optimize operations in order to maximize revenue growth and profitability of each restaurant in District.
- Talent acquisition, staff management and assist in developing marketing initiatives and facilitating new store opening.
- Directs and coordinates food preparation/service operation., oversees financial performance
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Regional Hospitality Manager
Boston Market
04.2005 - 03.2007
- Was able to lead/manage daily operations of multiple restaurants within defined region.
- Oversaw 21 stores with full P & L responsibility for in store sales, store appearance and employee development.
- Achieved cost reductions in food, labor and inventory.
- Planned and conducted centralized new hire orientation.
- Coordinated and worked jointly on all catering orders with all 21 stores.
Education
Associate of Arts - Business, Management and Communications
Indiana Wesleyan University
Marion, IN2020
Skills
- Project management Customer Oriented
- Strategic planning Inventory Controls
- Budgeting and finance Excellent communication skills
- Recruitment and talent development Multi-operations management
- Talented multi-tasker
- Skill Development
- Development and training
- Good listening skills
- Critical thinking
- MS Office
- Business planning
- Coaching and mentoring
- Team building and development
- Self-help skills development
Certification
Food Safety Certification
MMDP Certification
Timeline
District Manager
Portillos Restaurants Group
10.2021 - 09.2024
Field Development Manager
Portillo's Restaurant Group
11.2019 - 10.2021
Restaurant District Manager
Cracker Barrel Old Country Store Inc
06.2007 - 06.2019
Regional Hospitality Manager
Boston Market
04.2005 - 03.2007
Associate of Arts - Business, Management and Communications
Indiana Wesleyan University
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