Marlon Gray
Katy,TX
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
4
4
years of professional experience
Work History
Sales Agent & Customer Service
AT&T Call Center
Katy, TX
01.2021 - 12.2024
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Created presentations and proposals for prospective clients.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed relationships with customers by providing excellent customer service.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
Education
High School Diploma -
School District
Texas City, TX01-2015
Skills
- Technical support
- Sales follow-up
- Customer assistance
- Sales strategies
- Offering sales support
- CRM software usage
Timeline
Sales Agent & Customer Service
AT&T Call Center
01.2021 - 12.2024
High School Diploma -
School District
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