Marlon J. Bojorge Jr.
Miami
Summary
Dynamic team leader with extensive experience at Restoration Hardware, excelling in project management and workflow optimization. Proven ability to enhance productivity through effective training and quality control. Recognized for adaptability and detail orientation, successfully coordinating logistics and improving operational efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Inbound/Outbound/Customer Service/Sales
Restoration Hardware
Pompano Beach
01.2021 - 01.2025
- Inspected and selected items are ready for delivery.
- Picking or selecting items ready for delivery when needed.
- Unload incoming and outgoing deliveries when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- I was relied upon by my Regional Manager to assist with out-of-state projects.
Inbound/Outbound Team Lead
Restoration Hardware
Pompano Beach
01.2013 - 01.2021
- Communicated with suppliers to resolve issues related to shipments and deliveries.
- Assigned tasks to workers based on their skill sets and monitored their performance levels.
- Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
- Oversaw daily distribution operations to ensure efficient workflow and productivity.
- Trained and mentored staff on safety protocols and operational procedures.
- Coordinated logistics to streamline shipping and receiving activities effectively.
Room Member
Ross Stores
01.2012 - 01.2015
- Maintained and stocked shelves, pallet area, and workstations.
- Maintained a clean shipping supply area, complying with procedures, rules, and regulations.
- Trained staff on loss prevention techniques and emergency response protocols.
- Identified needs of customers promptly and efficiently.
- Monitored inventory daily by checking stock against inventory levels.
- Received, inspected and recorded incoming inventory items.
Education
High School Diploma -
Our Lady of Charity
Miami, FL05-2012
Skills
- Time management
- Adaptability to change
- Project management
- Quality control
- Workflow management
- Product management
- Loss prevention
- Detail orientation
- Inventory management
- Systematic responsibility management
Knowledge And Skills
- A solution-oriented approach to resolving customer issues and overcoming sales obstacles
- Ability to detect problems and report information to appropriate personnel
- Ability to manage workload, inventory, and various other responsibilities in a systematic way
Languages
English
Professional
Spanish
Professional
Accomplishments
Hero Award - RH 2018
References
References available upon request.
Timeline
Inbound/Outbound/Customer Service/Sales
Restoration Hardware
01.2021 - 01.2025
Inbound/Outbound Team Lead
Restoration Hardware
01.2013 - 01.2021
Room Member
Ross Stores
01.2012 - 01.2015
High School Diploma -
Our Lady of Charity