Marlon Lucas
Fraser,MI
Summary
Driven by strategic visioning and operational excellence, I spearheaded significant growth at M L Window Cleaning, enhancing brand reputation and cultivating a performance-oriented culture. My background in sales and team leadership at Klearveiw Window Cleaning and Roger’s Painting Company underscores my prowess in client relationship building and employee motivation. Achievements include boosting sales and improving team efficiency, demonstrating a balanced blend of hard and soft skills.
Top-notch [Job Title] with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
49
49
years of professional experience
1
1
Certification
Work History
Ceo
M L Window Cleaning
03.2020 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.pp
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Salesperson
Klearveiw Window Cleaning
05.2021 - 10.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Painter Supervisor
Roger’s Painting Company
02.1976 - 12.2016
- Improved team efficiency by implementing streamlined painting processes and techniques.
- Coordinated with suppliers to ensure timely delivery of materials, preventing delays in project timelines.
- Developed customized painting plans for clients, tailoring solutions to meet their specific needs and preferences.
- Spearheaded innovative initiatives aimed at improving overall crew efficiency without compromising quality or safety standards.
- Evaluated employee performance, providing constructive feedback to promote continuous improvement.
- Ensured consistent quality of work by conducting regular inspections and providing feedback to the team.
- Established strong relationships with clients, resulting in repeat business and positive referrals.
- Increased client satisfaction by delivering high-quality painting services within established deadlines.
- Optimized work schedules for painter crews based on project requirements and individual skill sets.
Education
High School Diploma -
Cass Tech
Detroit, MI09-1975
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Business development
- Employee motivation and performance
- Goal setting
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- [State] Driver's License
- First Aid Certification
Languages
English
Timeline
Salesperson
Klearveiw Window Cleaning
05.2021 - 10.2021
Ceo
M L Window Cleaning
03.2020 - Current
Painter Supervisor
Roger’s Painting Company
02.1976 - 12.2016
High School Diploma -
Cass Tech
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